CubeSmart is a self-storage company that helps people store their belongings safely and conveniently. They offer storage units in various sizes for everything from seasonal items to furniture. CubeSmart also provides simple billing and subscription options to make it easy for customers to manage their payments each month. If you see a charge from them, itās likely your monthly fee for renting a storage unit.
- CubeSmart: The name of the company or service provider, which in this case is a storage facility brand.
- Monthly Charge: This indicates that the transaction is a recurring fee that you are charged every month for using their services.
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The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from cubesmart?
- Monthly Storage Fees: Customers may see charges for the regular monthly rental of their storage units.
- Late Payment Fees: Users report receiving additional charges for late payments on their storage fees.
- Administrative Fees: Some customers mention being charged one-time administrative or setup fees when they first rent a unit.
- Insurance Charges: If users choose to purchase insurance for their belongings, this amount may appear as a charge.
- Additional Services: Charges may arise from optional services like pest control or unit access for extra hours.
- Padlock Purchases: If customers need to buy a padlock for their storage unit, that can result in extra charges.
- Online Account Management Fees: Some reports indicate fees for using certain online features or account management services.
If I see this charge, what should I do?
if you see this charge and arenāt expecting it, you have various options.
First, try to contact the cubesmart via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the cubesmart refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cubesmart, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
If you need assistance, here's how you can get in touch with cubesmart's support team.
What other ways do charges from cubesmart show up?
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The Easiest Way to Cancel cubesmart
If you're frustrated trying to cancel your subscription, membership, or bill from cubesmartāor if you didn't even realize you were being chargedāChargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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