Is "HM Payment" fraud?

The Guide to Understanding Why You Were Charged By “HM Payment” and What To Do About It (housingmanager.com)

Published

September 15, 2025

Updated

October 11, 2025

What is "HM Payment"?

HousingManager at housingmanager.com helps property owners and managers streamline their rental processes. They offer easy-to-use tools for managing tenant applications, payments, and maintenance requests all in one place. If you've received a bill from them, it's likely for a subscription that provides you with these helpful services to make renting simpler.

HM: The initials or name of the merchant, indicating who the payment is going to.
Payment: Indicates that this transaction is for a payment, usually for goods or services purchased.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from housingmanager?

Subscription Fees: Users may be charged for subscribing to different tiers of service that provide various tools for property management.
One-Time Purchases: Charges may occur for individual service purchases, such as screening tenants or accessing specific reports.
Transaction Fees: Some users reported fees associated with processing payments for rent or deposits through their platform.
Late Fees: If a landlord is managing their properties through Housing Manager, they might incur late fees if payments are processed late.
Administrative Charges: Some users mentioned administrative charges for account management or customer support services.
Upgrades: Charges might arise from upgrading an existing plan or adding extra features beyond the basic service.
Promotional Fees: If users sign up for trial periods and forget to cancel, they might be charged once the trial ends.
Service Add-Ons: Any additional features or services, like enhanced marketing tools for properties, might incur extra costs.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the housingmanager.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the housingmanager.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with housingmanager.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

housingmanager Customer Service Info

If you need assistance, here's how you can get in touch with housingmanager's support team.

Phone

The phone is not available.

support@housingmanager.com

Site

https://housingmanager.com/contact-support/

Get help with your refund

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What other ways do charges from housingmanager show up?

HOUSINGMANAGER HOUSINGMANAGER.COM HM RENT PAYMENT HM ONLINE PAYMENT HMGMT RECURRING CHARGE HOUSING MANAGEMENT FEE RENT PAYMENT HOUSING MANAGER HMANAGER MONTHLY FEE HOUSINGMGR PAYMENT PROPERTY MANAGEMENT FEE

The Easiest Way to Cancel housingmanager

If you're frustrated trying to cancel your subscription, membership, or bill from housingmanager—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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