Is "ICICI LOMBARD POLICY" fraud?

The Guide to Understanding Why You Were Charged By “ICICI LOMBARD POLICY” and What To Do About It (icicilombard.com)

Published

October 3, 2025

Updated

October 16, 2025

What is "ICICI LOMBARD POLICY"?

ICICI Lombard is an insurance company that helps protect you from unexpected events like accidents and health issues. They offer a range of services including health insurance, car insurance, and home insurance, so you can choose what fits your needs best. If you're seeing a charge from them, it might be related to your insurance policy, ensuring you're covered when you need it most.

ICICI: The name of the company providing the service, in this case, the ICICI Bank, which is a well-known financial institution in India.
LOMBARD: Refers to ICICI Lombard General Insurance Company, which specializes in various types of insurance services.
POLICY: Indicates that this transaction is related to an insurance policy, which is a contract to provide financial protection against certain risks.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from icicilombard?

Insurance Premium Payments: Many customers see charges related to their periodic insurance premium payments for policies such as health, car, or home insurance.
Subscription Services: Users may have inadvertently signed up for subscription services offered by ICICI Lombard, resulting in regular charges.
Policy Renewals: Charges can occur during renewal periods if the policy is set to auto-renew without notification.
Add-ons or Additional Coverage: Customers may purchase extra coverage options or add-ons, leading to unexpected charges.
Claims Processing Fees: Some users reported fees associated with processing claims, which may not have been clearly outlined in the initial agreement.
Customer Service Charges: Charges may arise from premium support services or consultations that could have been assumed to be free.
Miscommunication: Users often mention seeing charges that were not clearly communicated during the purchase process.
Expired Discounts: Some have reported being charged full prices after initial discounts expired without proper reminders.
Auto-Enrollment: Certain plans may automatically enroll users in additional services if not canceled in time, leading to charges.
Payment Failures: Failed payments might result in additional fees or charges for late payments or bounced checks.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the icicilombard.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the icicilombard.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with icicilombard.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

icicilombard Customer Service Info

If you need assistance, here's how you can get in touch with icicilombard's support team.

Phone

The phone is not available.

customer.support@icicilombard.com

Site

https://www.icicilombard.com/contact-us

Get help with your refund

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What other ways do charges from icicilombard show up?

ICICILOMBARD ICICI LOMBARD INSURANCE ICICILOM...-PAYMENT ICICILOM-PREMIUM ICICILOM-RENEWAL ICICILOM-CLAIMFEE ICICILOMBARD-POLICY ICICI-LOMBARD-DIRECT ICICILOM-PAY ICICI-LOMBARD-INSU ICICILOMBARD-CA ICICILOMBARD-INSURANCE

The Easiest Way to Cancel icicilombard

If you're frustrated trying to cancel your subscription, membership, or bill from icicilombard—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

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