Is "INFO FREDDIE" fraud?

The Guide to Understanding Why You Were Charged By “INFO FREDDIE” and What To Do About It (infofreddiemac.com)

Bella K.

Published

September 9, 2025

Updated

September 10, 2025

What is "INFO FREDDIE"?

InfoFreddieMac, found at infofreddiemac.com, helps consumers by offering subscription-based services related to home financing and mortgage information. If you've recently signed up for any mortgage-related updates or tools, you might see a charge from them on your billing statement. It's a useful resource for anyone navigating the home buying process!

INFO: This part indicates that the transaction is informational, possibly not an immediate purchase but a generic record.
FREDDIE: The name of the merchant or company involved in the transaction, which helps identify where the transaction took place.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from infofreddiemac?

Subscriptions: Users may inadvertently subscribe to services related to mortgage information or updates.
Free Trials: Some users reported being charged after forgetting to cancel a free trial period.
Access Fees: Charges could come from accessing premium content or reports about mortgage rates and real estate.
Data Services: Charges may occur if users request specific mortgage-related data that incurs fees.
Account Fees: Users mentioned being charged for maintaining an account or accessing certain features on the site.
Third-party Services: Some charges might stem from partnerships with other mortgage-related services they provide through infofreddiemac.
Unintentional Transactions: Instances of accidental clicks leading to purchases or subscriptions were noted by users.
Customer Service Fees: Charges for personalized services or customer support might apply.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the infofreddiemac.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infofreddiemac.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infofreddiemac.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

infofreddiemac Customer Service Info

If you need assistance, here's how you can get in touch with infofreddiemac's support team.

Phone

1-800- Freddie Mac (1-800-373-3343)

support@infofreddiemac.com

Site

https://infofreddiemac.com/consumer-support.html

Get help with your refund

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What other ways do charges from infofreddiemac show up?

INFOFREDDIEMAC FREDDIE MAC INFO 1PASSWORD-DDA-PIN-POS-PUR FREDDIE MAC PAYMENT INFOFREDDIE DDA PAYMENT INFO FREDDIE MAC INFOFREDDIE-ONLINE FREDDIE MAC TRANSACTION INFOFREDDIE DDA INFOFREDDIE-MAC-COLLECTION

The Easiest Way to Cancel infofreddiemac

If you're frustrated trying to cancel your subscription, membership, or bill from infofreddiemac—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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