Is "Ladders Payment" fraud?

The Guide to Understanding Why You Were Charged By “Ladders Payment” and What To Do About It (ladders.com)

Bella K.

Published

August 28, 2025

Updated

August 29, 2025

What is "Ladders Payment"?

Ladders.com is a platform that helps job seekers advance their careers by offering access to high-paying job opportunities and resume reviews. They provide subscription plans that give you tools and resources to stand out in the job market, which is why you might see a billing charge from them. It's like having a career coach right at your fingertips!

Ladders: The name of the company or service you’ve made a payment to.
Payment: Indicates that this transaction is related to a payment made, usually for products, services, or memberships.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from ladders?

Pricing: Ladders.com charges based on subscription tiers, typically starting at around $29 per month for basic access, with higher tiers offering additional features.

Experience Level: Professionals with more experience may charge higher fees due to greater expertise and proven results.
Job Market Demand: Charges may vary based on the competitiveness of the job market in a specific industry.
Service Types: Additional services like resume reviews, coaching, and personalized job searches can justify higher costs.
Success Fees: Some charge a fee based on successful placements or completed transactions.
Customization: Tailored job alerts and advice lead to increased pricing based on individual client needs.
Network Size: Access to a larger network may also raise fees, as it can provide more job leads.
Subscription Length: Longer-term subscriptions often come with discounted rates, impacting overall charges.
Membership Benefits: Additional resources, such as webinars, networking events, or workshops, can influence fees.
Geographical Location: Rates may fluctuate based on the cost of living and job opportunities within specific regions.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the ladders.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ladders.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ladders.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

ladders Customer Service Info

If you need assistance, here's how you can get in touch with ladders's support team.

Phone

1-877-519-3273

support@ladders.com

Site

https://www.ladders.com/contact

Get help with your refund

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What other ways do charges from ladders show up?

LADDERS LADDERS.COM LADDERS INC LADDERS CO LADDERS ONLINE LADDERS SHOP LADDERS PURCHASE LADDERS ORDER LADDERS MERCHANT LADDERS WEBPAY

The Easiest Way to Cancel ladders

If you're frustrated trying to cancel your subscription, membership, or bill from ladders—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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