Is "Math Hero" fraud?

The Guide to Understanding Why You Were Charged By “Math Hero” and What To Do About It (mathhero.co)

Published

August 25, 2025

Updated

October 15, 2025

What is "Math Hero"?

Math AI: Problem Solver Helper at mathhero.co is a cool online tool that helps students tackle math problems easily. They offer different subscription plans that give you access to a bunch of helpful features, like step-by-step solutions and personalized tutoring. So if you see a charge from them, it’s likely for a monthly membership to help you with your math homework!

Math Hero: The name of the company or service you are purchasing from.
Transaction: This refers to the act of buying something from Math Hero.
Service/Product: It indicates that you are likely purchasing an educational service or a learning tool related to math.
Payment Method: This component would describe how you paid for the service, such as a credit card or online payment.
Purchase Date: The date when the transaction took place, showing when you made the purchase.
Order Number: A unique number assigned to your transaction, which helps keep track of your purchase.
Contact Info: Information you may use if you have questions or need support regarding your purchase.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Math AI: Problem Solver Helper?

Subscription Fees: Many users may sign up for a monthly or annual subscription plan that automatically charges after the initial trial period ends.
In-App Purchases: Charges may occur from additional features or services accessed within the app, such as premium problem-solving capabilities.
Account Upgrades: Users might upgrade from a free version to a paid version that offers more functionality and support.
Trial Period Conversion: Users who start with a free trial might forget to cancel before the trial converts to a paid subscription.
Multiple Accounts: Individuals who have multiple accounts may mistakenly sign up for services on more than one account, resulting in unexpected charges.
Billing Errors: Some users have reported experiencing billing errors that lead to unexpected charges or duplicate charges.
Auto-Renewal Features: Users may not realize that their subscription is set to auto-renew, leading to charges that could have been avoided.
Promotional Offers: If a user subscribes to a service with a promotional offer, they might notice charges after the promotional period lapses.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the mathhero.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mathhero.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mathhero.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Math AI: Problem Solver Helper Customer Service Info

If you need assistance, here's how you can get in touch with Math AI: Problem Solver Helper's support team.

Phone

The phone is not available.

support@mathhero.co

Site

https://mathhero.co/contact

Get help with your refund

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What other ways do charges from Math AI: Problem Solver Helper show up?

Math Hero Math AI Solver Math Problem Solver mathhero.co Subscription Math Hero Charge Math Hero Payment Math Hero Service Fee

The Easiest Way to Cancel Math AI: Problem Solver Helper

If you're frustrated trying to cancel your subscription, membership, or bill from Math AI: Problem Solver Helper—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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