Is "MathHero Subscription" fraud?

The Guide to Understanding Why You Were Charged By “MathHero Subscription” and What To Do About It (mathhero.co)

Published

August 25, 2025

Updated

September 3, 2025

What is "MathHero Subscription"?

Math AI: Problem Solver Helper at mathhero.co offers hassle-free help with math problems, right at your fingertips! You can subscribe to get personalized assistance whenever you need it, making homework and studying easier. If you see a charge on your statement, it's likely from your MathHero subscription, ensuring you have all the math support you need.

MathHero: The name of the company providing the subscription service, which in this case is related to math educational resources.
Subscription: This indicates that you are paying for regular access to products or services, usually on a monthly or yearly basis.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Math AI: Problem Solver Helper?

Subscription Fees: Customers may subscribe to premium services for enhanced features and support.
In-App Purchases: Users might make one-time purchases for specific tools or features within the app.
Free Trial Conversion: Users who sign up for a free trial may be charged automatically once the trial period ends if they do not cancel it.
Feature Unlocks: Some users may be charged for unlocking certain advanced functions or capabilities that aren’t included in the basic version.
Multiple Accounts: Charges could arise from users mistakenly signing up for multiple accounts or not realizing they have an active subscription on a different account.
Payment Processing Issues: Customers might see unexpected charges due to errors or delays in payment processing from banks or payment services.
Refunds and Chargebacks: Customers may receive charges related to disputes over refunds or chargebacks initiated through their bank.
Added Fees: Some users report encountering additional fees that were not clearly disclosed during the sign-up or purchase process.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the mathhero.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mathhero.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mathhero.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Math AI: Problem Solver Helper Customer Service Info

If you need assistance, here's how you can get in touch with Math AI: Problem Solver Helper's support team.

Phone

The phone is not available.

support@mathhero.co

Site

https://mathhero.co/contact

Get help with your refund

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What other ways do charges from Math AI: Problem Solver Helper show up?

Math AI Charge Math Hero Subscription Math Hero Service Fee Math Hero Pro MathHero.co Payment Math Hero AI Access Math Solver Charge

The Easiest Way to Cancel Math AI: Problem Solver Helper

If you're frustrated trying to cancel your subscription, membership, or bill from Math AI: Problem Solver Helper—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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