Is "Pleo" fraud?

The Guide to Understanding Why You Were Charged By “Pleo” and What To Do About It (pleo.io)

Published

September 3, 2025

Updated

September 4, 2025

What is "Pleo"?

Pleo is a cool service that helps businesses manage their spending. They provide smart payment cards and an easy app to track expenses, making it simpler for everyone to keep tabs on their bills. If you received a charge from Pleo, it’s likely for a subscription or usage fee related to their budgeting tools. Here’s how it shows up on your statement:

Pleo: The name of the company or service provider related to the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from pleo?

Subscriptions: Users may have unknowingly signed up for subscription services that charge periodically.
Purchases: Charges could stem from regular purchases made with the Pleo card, including office supplies or software.
Foreign Transactions: Users traveling abroad may incur foreign transaction fees if using Pleo in other currencies.
Recurring Services: Some users have reported charges from recurring services like software licenses or memberships linked to their Pleo accounts.
Team Member Access: If multiple team members have access to a shared Pleo account, purchases made by others can appear as charges on the primary account holder's statement.
Fraudulent Charges: Instances of unauthorized purchases or fraud have been noted, leading to unexpected charges.
Fees for Additional Features: Some users may have opted into additional premium features that come with a fee.
Refund Processing: Delays in processing refunds may lead to temporary charges appearing on the account.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the pleo.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pleo.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pleo.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

pleo Customer Service Info

If you need assistance, here's how you can get in touch with pleo's support team.

Phone

The phone is not available.

support@pleo.io

Site

https://pleo.io/us/help

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from pleo show up?

PLEO PLEO.IO PLEO PAYMENT PLEO INC. PLEO CARD PLEO TRADE PLEO SUBSCRIPTION PLEO SERVICES PLEO TRANSACTION PLEO US PLEO PLATFORM PLEO SOFTWARE

The Easiest Way to Cancel pleo

If you're frustrated trying to cancel your subscription, membership, or bill from pleo—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.

Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.

Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.