Is "policyexpress" fraud?

The Guide to Understanding Why You Were Charged By “policyexpress” and What To Do About It (policyexpress.com)

Published

October 4, 2025

Updated

October 16, 2025

What is "policyexpress"?

Policy Express helps you manage your insurance policies by offering easy-to-understand subscriptions and billing options. They make it simple for you to keep track of your payments so you don’t miss any due dates. If you see a charge from them, it’s likely for your insurance coverage or a service related to your policy.

policyexpress: The name of the service or provider you used for the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from policyexpress?

Subscriptions: Customers may subscribe to insurance products or services offered by Policy Express, leading to recurring charges.
One-time Purchases: Transactions for specific insurance policies or additional coverage options can appear as charges on customer statements.
Service Fees: Fees associated with processing applications or providing customer support might be charged during or after the sign-up process.
Renewals: Automatic renewal of insurance policies can cause unexpected charges if customers forget to cancel.
Claims Processing Fees: Some users report charges related to handling claims or additional services requested during the claims process.
Email Confirmation Charges: Certain users noted having been charged just for confirming their interest or application, even if they did not finalize a purchase.
Trial Period Fees: If a free trial is selected, users might see a charge if they do not cancel before the trial ends.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the policyexpress.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the policyexpress.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with policyexpress.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

policyexpress Customer Service Info

If you need assistance, here's how you can get in touch with policyexpress's support team.

Phone

The phone is not available.

support@policyexpress.com

Site

https://www.policyexpress.com/contact-us/

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What other ways do charges from policyexpress show up?

POLICYEXPRESS POLICYEXP POLICY-EXPRESS POLICYEXPRESS.COM POLICYEXPRESS-INSURANCE PEXPRESSPAY PEX-PAYMENT PEXPRESS POLEX-DDA-PAYMENT POLICYEXP-DISBURSEMENT POLICYEXP-DDA PXD-PURCHASE POLICY-EXPRESS-FEES

The Easiest Way to Cancel policyexpress

If you're frustrated trying to cancel your subscription, membership, or bill from policyexpress—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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