Is "Shutter and Frame" fraud?

The Guide to Understanding Why You Were Charged By “Shutter and Frame” and What To Do About It (shutterandframe.com)

Published

August 28, 2025

Updated

August 29, 2025

What is "Shutter and Frame"?

Shutter and Frame is a photography service that offers subscriptions for photo editing and printing. They make it easy for people to turn their favorite memories into beautiful prints and digital keepsakes. If you're getting billed by them, it’s likely for a subscription plan that helps you keep your photos fresh and stunning!

Shutter: This refers to the part of a camera that opens and closes to let light in, which helps capture images. In a transaction context, it could indicate a service related to photography or videography.
and: A conjunction that connects two components, indicating both parts are related.
Frame: This can mean the physical border or structure that holds a picture or the area around a video. In transactions, it could refer to the context of framing either a photograph or video project.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from shutterandframe?

Shutter and Frame Pricing: Shutter and Frame offers various pricing tiers depending on the services required. Typical packages may range from $100 to $500, based on project complexity and duration.

Reasons How People Charge from Shutter and Frame:

Project Complexity: Prices increase with the complexity of the photography or videography project.
Duration of Services: Longer sessions often lead to higher fees.
Equipment Utilization: Charging based on the type of equipment used, like drones or specialty lenses.
Editing Needs: Additional costs for post-production and editing services are factored in.
Travel Expenses: Extra charges for travel to specific locations.
Custom Requests: Unique client requests may incur additional fees.
Package Deals: Discounts for bundling services may affect overall pricing.
Experience Level: More experienced photographers charge higher rates.
Market Trends: Adjustments based on current market demand for photography services.
Client Types: Pricing may vary between corporate clients and individual clients.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the shutterandframe.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the shutterandframe.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with shutterandframe.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

shutterandframe Customer Service Info

If you need assistance, here's how you can get in touch with shutterandframe's support team.

Phone

The phone is not available.

support@shutterandframe.com

Site

https://shutterandframe.com/contact

Get help with your refund

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What other ways do charges from shutterandframe show up?

SHUTTERANDFRAME SHUTTER AND FRAME SHADEANDFRAME S&F SANDF SHUTT&FRAME SHTRFRM SHUTTER_FRAME SFBYEACH SFB

The Easiest Way to Cancel shutterandframe

If you're frustrated trying to cancel your subscription, membership, or bill from shutterandframe—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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