Is "AFTERPAY" fraud?

The Guide to Understanding Why You Were Charged By “AFTERPAY” and What To Do About It (afterpay.com.au)

Published

August 30, 2025

Updated

October 17, 2025

What is "AFTERPAY"?

Afterpay allows you to shop now and pay later by splitting your purchases into manageable installments. It’s perfect for anyone who wants to buy something upfront but pay it off over time, making it really easy to manage expenses. If you see a charge from Afterpay on your statement, it's likely for a recent purchase you made. The fun part is that you can also link some subscriptions and bills to Afterpay, making it a convenient way to stay on top of regular payments.

AFTERPAY: The name of the payment service that allows you to buy now and pay later.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from afterpay?

Pricing for Afterpay: Afterpay does not charge any interest, but merchants may have their own pricing structure. Commonly, users experience the following:

Convenience: Users can split purchases into 4 interest-free payments.
Immediate Access: Users can receive products immediately while spreading the cost over several weeks.
Budgeting: Enables better financial planning by breaking down expenses.
No Hidden Fees: As long as payments are made on time, there are no additional charges.
Widespread Acceptance: Many retailers accept Afterpay, providing flexible payment options.
Impulse Buying: Encourages purchasing by removing the upfront cost barrier.
Rewards and Promotions: Some users report benefits like discounts or rewards programs with specific retailers.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the afterpay.com.au via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the afterpay.com.au refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with afterpay.com.au, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

afterpay Customer Service Info

If you need assistance, here's how you can get in touch with afterpay's support team.

Phone

1-855-428-3593

support@afterpay.com

Site

https://help.afterpay.com/hc/en-us

Get help with your refund

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What other ways do charges from afterpay show up?

Afterpay Afterpay Australia Afterpay Payment Afterpay Pty Ltd Afterpay ANZ Afterpay Services Afterpay Merchant Afterpay Online Afterpay Transaction Afterpay Holdings

The Easiest Way to Cancel afterpay

If you're frustrated trying to cancel your subscription, membership, or bill from afterpay—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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