Is "DATINGSMATCH.COM" fraud?

The Guide to Understanding Why You Were Charged By “DATINGSMATCH.COM” and What To Do About It (datingsmatch.com)

Published

September 2, 2025

Updated

September 3, 2025

What is "DATINGSMATCH.COM"?

DatingSMatch.com helps people connect and find potential partners through their user-friendly platform. They offer subscription plans to enhance your dating experience, allowing you to unlock features like messaging, profile visibility, and more. If you see a charge from them on your bill, it's likely for one of these subscription services you signed up for.

DATINGSMATCH: The name of the dating service or website where the transaction took place.
COM: This indicates that the service is provided online, specifically a commercial website (.com is a common domain extension for businesses).

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from datingsmatch?

Subscription Fees: Many users report being charged for recurring subscription plans that they may have signed up for, often without realizing they were selecting a paid option.
In-App Purchases: Users have mentioned unexpected charges related to in-app purchases for features like premium messaging, profile boosts, or visibility enhancements.
Trial Period Charges: Some customers experienced charges at the end of a free trial period, which they did not notice in the fine print, leading to billing without consent.
Automatic Renewals: Complaints about automatic renewal settings that users were unaware of, causing surprise charges when their subscriptions renewed.
Profile Enhancements: Charges for optional services like profile verification or increased exposure options have been reported, often unclear to users at signup.
Currency Conversion Fees: Some users reported additional charges due to currency conversion fees if they were international users or if their bank charges for foreign transactions.
Failed Cancellation Attempts: Individuals have reported being incorrectly charged after attempting to cancel their subscriptions, often due to ineffective cancellation processes.
Temporary Holds: Users might notice temporary holds that appear as charges in their accounts, often relating to verification steps or authorization checks.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the datingsmatch.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the datingsmatch.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with datingsmatch.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

datingsmatch Customer Service Info

If you need assistance, here's how you can get in touch with datingsmatch's support team.

Phone

The phone is not available.

support@datingsmatch.com

Site

https://www.datingsmatch.com/contact

Get help with your refund

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What other ways do charges from datingsmatch show up?

DATINGSMATCH DATINGSMATCH.COM DATING SMATCH SUBSCRIPTION DATING SMATCH PAYMENT DATING SMATCH SERVICE DATING SMATCH MEMBERSHIP DATINGSERVICE DATING SITE CHARGE

The Easiest Way to Cancel datingsmatch

If you're frustrated trying to cancel your subscription, membership, or bill from datingsmatch—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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