Is "DMatch Membership" fraud?

The Guide to Understanding Why You Were Charged By “DMatch Membership” and What To Do About It (datingsmatch.com)

Published

September 2, 2025

Updated

September 3, 2025

What is "DMatch Membership"?

Datingsmatch.com is a dating platform that helps people find potential partners by creating profiles and matching interests. They offer various subscription plans that provide additional features like messaging and seeing who viewed your profile. If you notice a charge from them, it’s likely for a premium membership that enhances your dating experience. Here’s what you might see on your billing statement: .

DMatch: This represents the name of the membership or service provider you are subscribed to.
Membership: This indicates that the transaction is related to a membership fee, such as for a subscription or club.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from datingsmatch?

Subscription Fees: Users may sign up for a premium subscription to access additional features, which typically involves a recurring charge.
In-App Purchases: Additional features or services, such as boosting profiles or sending virtual gifts, can incur extra costs.
Free Trials: Some users reported being automatically charged after the trial period ends if they did not cancel their subscription in time.
Profile Verification: Charges might occur for services related to verifying a user's profile.
Messaging Features: Certain messaging capabilities may require payments, leading to unexpected charges.
Account Upgrades: Users may opt for an account upgrade that results in one-time or recurring fees.
Currency Exchange Fees: If the platform operates in a different currency, foreign transaction fees could also contribute to unexpected charges.
Inactive Account Charges: Some members reported being charged for accounts that remained inactive for a long time without cancellation.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the datingsmatch.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the datingsmatch.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with datingsmatch.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

datingsmatch Customer Service Info

If you need assistance, here's how you can get in touch with datingsmatch's support team.

Phone

The phone is not available.

support@datingsmatch.com

Site

https://www datingsmatch.com/contact

Get help with your refund

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What other ways do charges from datingsmatch show up?

DATINGSMATCH DATINGSMATCH.COM DATING SMATCH D.SMATCH DS MATCH DATESMATCH DATING-SERVICE DATE MATCH DATINGS-MATCH SMSDATING DTMATCH-INFO

The Easiest Way to Cancel datingsmatch

If you're frustrated trying to cancel your subscription, membership, or bill from datingsmatch—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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