Is "FIRSTCLASS M" fraud?

The Guide to Understanding Why You Were Charged By “FIRSTCLASS M” and What To Do About It (firstclassmedia.co)

Bella K.

Published

August 25, 2025

Updated

September 1, 2025

What is "FIRSTCLASS M"?

First Class Media is a company that helps businesses with their online presence, offering services like website creation and digital marketing. If you see a charge from them, it’s likely for a subscription you signed up for, which helps your favorite services stay up and running. They make it easy for businesses to connect with you online!

FIRSTCLASS: The name of the merchant or business where the transaction occurred.
M: This could indicate a location or department code, often representing the type of service or product purchased.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from First Class Media?

Subscriptions: Customers might have signed up for a recurring subscription service offered by First Class Media, which results in regular charges.
One-time Purchases: Users may have made a single purchase, such as digital content or services, leading to one-time charges.
Free Trials: Some users report being charged after a free trial period ended, despite not intending to continue the service.
Ad Campaigns: Businesses could be charged for running ad campaigns through First Class Media's platform.
Marketing Services: Customers might be billed for marketing or promotional services provided by First Class Media.
Account Setup Fees: Initial fees for setting up accounts or services can also appear as charges.
Renewals: Automatic renewal for services or subscriptions might be a reason for unexpected charges.
Failed Cancellations: Some users reported charges after attempting to cancel their services but not completing the process correctly.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the firstclassmedia.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the firstclassmedia.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with firstclassmedia.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

First Class Media Customer Service Info

If you need assistance, here's how you can get in touch with First Class Media's support team.

Phone

The phone is not available.

support@firstclassmedia.co

Site

https://firstclassmedia.co/contact

Get help with your refund

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What other ways do charges from First Class Media show up?

FIRSTCLASSMEDIA FIRST CLASS MEDIA FC MEDIA FCMD FIRST CLS MEDIA FIRSTCLASS MEDIA FC MEDIA LLC FIRSTCLASSM FIRSTCLASS M

The Easiest Way to Cancel First Class Media

If you're frustrated trying to cancel your subscription, membership, or bill from First Class Media—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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