Is "GROOBY SUPPORT" fraud?

The Guide to Understanding Why You Were Charged By “GROOBY SUPPORT” and What To Do About It (groobysupport.com)

Published

August 27, 2025

Updated

August 30, 2025

What is "GROOBY SUPPORT"?

GroobySupport.com offers help with subscriptions and billing for Grooby's adult entertainment services. If you've signed up for one of their sites, this is where you can manage your payments, update your account, or get help with any issues. So if you see a charge from them, it likely relates to a subscription you've chosen! Here's a quick breakdown of what you'll see on your billing:

GROOBY: The name of the merchant or company you are making a payment to.
SUPPORT: Indicates that this transaction is likely for customer support services provided by the merchant.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from groobysupport?

Pricing for groobysupport.com varies depending on the services selected. Users have reported different pricing structures based on the type of support needed, which may include:

Subscription Model: Many users choose a monthly or annual subscription for ongoing support and updates.
Per-incident Fees: Some charge a one-time fee for specific issues or inquiries, providing flexibility for users who need immediate help.
Tiered Plans: Different levels of service are available, with higher tiers offering more comprehensive support.
Custom Solutions: Businesses may negotiate specific pricing based on their unique needs, which can be higher than standard rates.
Volume Discounts: Bulk support packages may be offered at a reduced rate for larger businesses.
Freemium Model: Basic support might be free, with users charged for premium features or additional assistance.
Consultation Fees: Initial consultations or assessments may incur charges, often leading to tailored service agreements.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the groobysupport.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the groobysupport.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with groobysupport.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

groobysupport Customer Service Info

If you need assistance, here's how you can get in touch with groobysupport's support team.

Phone

The phone is not available.

support@groobysupport.com

Site

https://groobysupport.com/contact/

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What other ways do charges from groobysupport show up?

groobysupport.com Grooby Support Grooby Media G Support Grooby Subscription Grooby Online Grooby Services Grooby Payments GroobyMemberships.com GroobyAccess

The Easiest Way to Cancel groobysupport

If you're frustrated trying to cancel your subscription, membership, or bill from groobysupport—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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