Is "GUIDE TO WELLNESS SPA" fraud?

The Guide to Understanding Why You Were Charged By “GUIDE TO WELLNESS SPA” and What To Do About It (guidetowellnesspa.com)

Published

September 11, 2025

Updated

September 12, 2025

What is "GUIDE TO WELLNESS SPA"?

Guide to Wellness Spa is a relaxing retreat offering services like massages, facials, and wellness treatments. They also have convenient subscription options, which provide regular services at a discounted rate. If you're seeing a charge from them, it could be for your subscription or a recent visit to enjoy some self-care.

GUIDE TO WELLNESS SPA: The name of the business where the transaction occurred, indicating it is a spa focused on wellness services.
WELLNESS: Refers to the health and well-being services offered at the spa, such as massages, skincare, and relaxation treatments.
SPA: Indicates the type of establishment, which typically provides services for relaxation, beauty, and health.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from guidetowellnesspa?

Subscription Services: Many users report being charged for automatic renewals of subscription services they signed up for, often not realizing they had a recurring billing cycle.
One-time Purchases: Customers may have purchased individual services or products, such as wellness treatments or membership access, which resulted in charges.
Trial Periods: Some users mentioned entering a free trial for a service, only to have their card charged once the trial ended.
Cancellation Issues: Reports indicate that some customers faced challenges in canceling their subscriptions, which led to unwanted charges.
Hidden Fees: Users have indicated there might be additional fees not clearly stated upfront, leading to confusion over final billing amounts.
Account Sharing: Charges have also been noted when someone authorized another person to use their account, leading to unexpected charges for services enjoyed by that individual.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the guidetowellnesspa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the guidetowellnesspa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with guidetowellnesspa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

guidetowellnesspa Customer Service Info

If you need assistance, here's how you can get in touch with guidetowellnesspa's support team.

Phone

The phone is not available.

support@guidetowellnesspa.com

Site

https://guidetowellnesspa.com/contact

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What other ways do charges from guidetowellnesspa show up?

GUIDETOWELLNESSPA GWTWELLNESS GWTW-12345 WELLNESS SPA GUIDE TO WELLNESS GTW SPA WELLNESS SERVICES G TWELLNESS GUIDETWLPAY GTW-PURCHASE-123

The Easiest Way to Cancel guidetowellnesspa

If you're frustrated trying to cancel your subscription, membership, or bill from guidetowellnesspa—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

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