Is "WELLNESS SPA" fraud?

The Guide to Understanding Why You Were Charged By “WELLNESS SPA” and What To Do About It (guidetowellnesspa.com)

Published

September 11, 2025

Updated

September 12, 2025

What is "WELLNESS SPA"?

Guide to Wellness Spa offers a variety of wellness services to help you relax and rejuvenate, including massage therapy, skincare treatments, and wellness coaching. They have subscription plans that allow you to enjoy treatments regularly at a better price, which might be why you see them on your bill. It’s a great way to prioritize self-care! Here’s what you might see on your billing statement:

WELLNESS: This refers to the overall theme or focus of the services provided, which often relates to health, relaxation, and well-being.
SPA: A place where you can enjoy various treatments such as massages, facials, and other relaxing experiences to improve physical and mental health.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from guidetowellnesspa?

Subscription Services: Many users reported that they signed up for a subscription plan for wellness advice or services, which resulted in recurring charges.
One-Time Purchases: Customers may have made one-time purchases for products or services offered on the website, leading to charges reflective of those transactions.
Free Trial to Paid Conversion: Some individuals experienced automatic conversion from a free trial to a paid subscription without sufficient notification, resulting in unexpected charges.
Membership Fees: Users mentioned signing up for membership programs that included an initial fee, followed by monthly or annual renewals.
Services Rendered: Charges may also stem from in-person services such as spa treatments or wellness consultations that were utilized.
Accidental Charges: Instances of accidental clicks on purchase buttons were noted, leading to charges without the customer's full awareness.
Membership Withdrawal Issues: Some customers reported difficulties in canceling their memberships, leaving them charged for services they no longer wished to use.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the guidetowellnesspa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the guidetowellnesspa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with guidetowellnesspa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

guidetowellnesspa Customer Service Info

If you need assistance, here's how you can get in touch with guidetowellnesspa's support team.

Phone

The phone is not available.

support@guidetowellnesspa.com

Site

https://guidetowellnesspa.com/contact-us/

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What other ways do charges from guidetowellnesspa show up?

GUIDETOWELLNESS G TW SPA GWT WELLNESS SPA GUIDETOWELNESS SPA G TW SPA CHARGES GW SPA THERAPY G-WELLNESS SPA GUIDETOWELLNESS-PAY G-WELLNESS GUIDETOWELLNESS-PAYMENT

The Easiest Way to Cancel guidetowellnesspa

If you're frustrated trying to cancel your subscription, membership, or bill from guidetowellnesspa—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

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