Is "GUIDETOWELLNESS" fraud?

The Guide to Understanding Why You Were Charged By “GUIDETOWELLNESS” and What To Do About It (guidetowellnesspa.com)

Published

September 11, 2025

Updated

September 12, 2025

What is "GUIDETOWELLNESS"?

Guide to Wellness Spa offers a variety of relaxation and wellness services, including massages, facials, and body treatments. They also have convenient subscription options that allow you to enjoy regular treatments while making budgeting easier. If you see a charge from them, it may be for a subscription or service you signed up for, which gives you access to their soothing treatments on a regular basis.

GUIDETOWELLNESS: The name of the business or service offered, which suggests a focus on health and wellness.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from guidetowellnesspa?

Monthly Subscriptions: Many users reported being charged for recurring monthly subscriptions after signing up for a free trial without realizing it would convert into a paid plan.
One-time Purchases: Customers have mentioned charges for various services or products they ordered through the website, such as wellness packages or courses.
Account Fees: Some users indicated there may be account maintenance fees associated with certain membership levels.
Automatic Renewals: It was noted that even if customers thought they canceled their subscription, they were still charged due to automatic renewal policies that they overlooked.
Add-on Services: Additional fees for services such as personalized coaching or extra content might appear on statements unexpectedly.
Multiple Accounts: Users have mentioned confusion arising from having multiple accounts leading to charges they did not intend to authorize.
Miscommunication: Some complaints highlighted a lack of clarity in billing communication, where users did not clearly understand the terms they accepted.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the guidetowellnesspa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the guidetowellnesspa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with guidetowellnesspa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

guidetowellnesspa Customer Service Info

If you need assistance, here's how you can get in touch with guidetowellnesspa's support team.

Phone

The phone is not available.

support@guidetowellnesspa.com

Site

https://guidetowellnesspa.com/contact

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What other ways do charges from guidetowellnesspa show up?

GUIDE TO WELLNESS SPA GUIDETOWELLNESS SPA G2W SPA WELLNESS SPA GUIDETWELLNESS GTWELLNESS WELLNESS-PAYMENT WELLNESS-TRANSACTION GUIDE-WELLNESS-ORDER G2W-PURCHASE WELLNESS-ONLINE SPA-TRANSACTION

The Easiest Way to Cancel guidetowellnesspa

If you're frustrated trying to cancel your subscription, membership, or bill from guidetowellnesspa—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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