Is "FREDDIE MAC CHARGE" fraud?

The Guide to Understanding Why You Were Charged By “FREDDIE MAC CHARGE” and What To Do About It (infofreddiemac.com)

Bella K.

Published

September 9, 2025

Updated

September 10, 2025

What is "FREDDIE MAC CHARGE"?

InfoFreddieMac.com provides services related to managing and offering insights on Freddie Mac loans and mortgages. They focus on making it simple for consumers to understand their options, including subscription services that can help them stay informed about their mortgage details. If you see a charge from them, it's likely tied to these subscription or billing services that keep you updated on your mortgage status.

FREDDIE MAC: This is the name of the organization involved in the transaction, which primarily deals with mortgage financing and is a government-sponsored enterprise.
CHARGE: This indicates that a payment was processed, signifying that money has been deducted from your account for a specific service or product.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from infofreddiemac?

Subscription Services: Many users reported signing up for a subscription service related to credit monitoring or real estate services, leading to monthly charges.
Trial Period Charges: Some customers mentioned inadvertently entering a trial period that converted into a paid subscription once the trial ended.
Credit Report Requests: Charges were noted for accessing credit reports or related financial services through infofreddiemac.com.
Real Estate Services: Users indicated they might have paid for services like property evaluations or mortgage-related tools and resources.
Unintended Purchases: A few individuals reported not fully understanding the terms of use and inadvertently agreeing to purchases.
Account Maintenance Fees: Some users experienced regular account maintenance fees which were not clearly communicated upfront.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the infofreddiemac.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infofreddiemac.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infofreddiemac.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

infofreddiemac Customer Service Info

If you need assistance, here's how you can get in touch with infofreddiemac's support team.

Phone

1-800-Freddie (1-800-373-3348)

customerservice@infofreddiemac.com

Site

https://www.infofreddiemac.com/contact/

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What other ways do charges from infofreddiemac show up?

INFOFREDDIE MAC FREDDIE MAC PAYMENT INFOFREDDIE DDA FREDDIE MAC TRANSACTION FREDDIE MAC LOAN PAYMENT FREDDIE MAC DEBIT INFO FREDDIE MAC INFO FREDDIE FREDDIE MAC FIT PAY INFOFREDDIE MORTGAGE

The Easiest Way to Cancel infofreddiemac

If you're frustrated trying to cancel your subscription, membership, or bill from infofreddiemac—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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