Is "MP ONLINE" fraud?

The Guide to Understanding Why You Were Charged By “MP ONLINE” and What To Do About It (moneyprimemail.com)

Bella K.

Published

September 16, 2025

Updated

September 17, 2025

What is "MP ONLINE"?

MoneyPrimemail is a service that helps you manage your subscriptions and bills easily online. If you see a charge from them, it’s likely for services like online payment processing or subscription management, which helps you keep track of things you sign up for. They make everyday payments simpler so you can enjoy your subscriptions without hassle.

MP: This likely refers to the merchant name or identifier. It helps identify who you made the purchase from.
ONLINE: This indicates that the transaction was made over the internet, meaning you bought something online rather than in a physical store.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from moneyprimemail?

Subscription Services: Users might subscribe to a service that uses MoneyPrimeMail for payment processing, leading to recurring charges.
Online Purchases: Customers may buy products or services from merchants that utilize MoneyPrimeMail for transactions, resulting in charges appearing on their statements.
Trial Periods: Some services offer free trials but require payment information; after the trial ends, charges may commence automatically.
Unintentional Transactions: Users might accidentally make a purchase or forget about a transaction, leading to unexpected charges.
Unauthorized Charges: Cases of identity theft or fraud where someone else makes purchases using the victim's payment information may lead to disputes with MoneyPrimeMail.
Penny Charge Tests: Occasionally, merchants conduct small test charges to verify account information, which can show up as charges, though they are usually refunded.
Merchant-Specific Fees: Some merchants might apply service fees or additional charges processed via MoneyPrimeMail that customers may not realize are separate from the original purchase price.
Gift Cards or Reloadable Cards: Users may utilize MoneyPrimeMail to load funds onto prepaid cards, which can also lead to multiple transactions appearing as charges.
Payment Reversals: Instances where refunds are processed can also show up as negative charges on statements, confusing users about their origin.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the moneyprimemail.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the moneyprimemail.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with moneyprimemail.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

moneyprimemail Customer Service Info

If you need assistance, here's how you can get in touch with moneyprimemail's support team.

Phone

1-800-318-0588

support@moneyprimemail.com

Site

https://www.moneyprimemail.com/contact

Get help with your refund

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What other ways do charges from moneyprimemail show up?

MONEYPRIMEEMAIL MPM PAY MP MAIL MONEYPRIME MONEYPRIME TRANSACTION MP TRANSFER MP PAYMENT MP ONLINE MP CASH MONEYPRIME ONLINE MONEYPRIME MAIL MP PURCHASE MONEYPRIME SERVICE MONEYPRIMEMAIL PAYMENT MPXREF MONEYPRIME WALLET

The Easiest Way to Cancel moneyprimemail

If you're frustrated trying to cancel your subscription, membership, or bill from moneyprimemail—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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