Is "MYDIGIMENU" fraud?

The Guide to Understanding Why You Were Charged By “MYDIGIMENU” and What To Do About It (mydigimenu.com)

Published

August 30, 2025

Updated

October 14, 2025

What is "MYDIGIMENU"?

mydigimenu.com helps restaurants and cafes create digital menus that customers can easily browse on their phones. They offer subscription plans for businesses, which cover services like menu updates and customer support. If you see a charge from them, it’s likely for the monthly or yearly subscription fees that restaurants pay to use their platform.

MYDIGIMENU: The name of the company or service from which you made a purchase.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from mydigimenu?

Pricing for mydigimenu.com:

Basic Plan: $29/month
Standard Plan: $49/month
Premium Plan: $99/month

Reasons how people charge for mydigimenu:

Provides a user-friendly interface for digital menus that saves time for staff.
Allows for easy updates to menu items without the need for print costs.
Facilitates customization for different locations or events, influencing pricing.
Enables direct integration with existing systems such as POS, which can warrant higher fees.
Offers analytics and reporting features that add value for restaurant owners.
Provides customer engagement tools that help drive sales, justifying costs.
Includes support and training for staff, contributing to perceived value.
More advanced features, such as QR code capabilities, allow for premium pricing models.
Ability to offer promotions and discounts through the platform, which can drive sales despite costs.
Multiple pricing tiers based on business size, allowing more businesses to use the service.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the mydigimenu.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mydigimenu.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mydigimenu.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

mydigimenu Customer Service Info

If you need assistance, here's how you can get in touch with mydigimenu's support team.

Phone

The phone is not available.

support@mydigimenu.com

Site

https://mydigimenu.com/contact/

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from mydigimenu show up?

MYDIGIMENU MYDIGIMENU.COM MDG MENU MYDIGIMENU PAYMENT MYDIGIMENU SERVICE DIGIMENU INC.

The Easiest Way to Cancel mydigimenu

If you're frustrated trying to cancel your subscription, membership, or bill from mydigimenu—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Comments (0)

Anonymous User

Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.

Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.

Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.