Is "MYDIGIMENU.COM" fraud?

The Guide to Understanding Why You Were Charged By “MYDIGIMENU.COM” and What To Do About It (mydigimenu.com)

Published

August 30, 2025

Updated

August 31, 2025

What is "MYDIGIMENU.COM"?

MyDigiMenu provides a simple and easy way for restaurants to create digital menus that customers can access from their smartphones. With options for online ordering and payment, it's perfect for anyone looking to skip the wait and enjoy contactless dining. If you've received a charge from them, it's likely for a subscription that helps maintain these services for your favorite local eatery.

MYDIGIMENU: The name of the company or service that handled your transaction.
COM: This indicates that it is a commercial website, often for online transactions.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from mydigimenu?

Pricing: The pricing for MyDigiMenu varies based on the service level and features selected. Specific costs can be found directly on their website, but users typically note a range starting from basic packages to more comprehensive plans offering advanced functionalities.

Reasons for Charges:

Customization: Users appreciate the ability to customize their menu designs, which often involves higher fees.
Support Services: The platform provides customer support, contributing to additional costs.
Integration Features: Integrating with existing systems (POS, online ordering) typically incurs extra charges.
Payment Processing: Fees associated with payment processing and transactions are a common point of discussion.
Subscriptions: Many users are on subscription models (monthly/annual), which can accumulate over time.
Advanced Analytics: Access to in-depth analytics tools often comes at a premium.
Additional Menu Items: Some plans charge based on the number of menu items or categories created.
Promotional Tools: Features for promotions or marketing campaigns might incur extra costs.
Training Resources: Charges may apply for training on how to effectively use the platform.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the mydigimenu.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mydigimenu.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mydigimenu.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

mydigimenu Customer Service Info

If you need assistance, here's how you can get in touch with mydigimenu's support team.

Phone

The phone is not available.

support@mydigimenu.com

Site

https://mydigimenu.com/contact/

Get help with your refund

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What other ways do charges from mydigimenu show up?

MYDIGIMENU MYDIGIMENU.COM MYDIGIMENU INC MYDigiMenu DigiMenu Payment MYDIGIMENU ONLINE MyDigiMenu Services

The Easiest Way to Cancel mydigimenu

If you're frustrated trying to cancel your subscription, membership, or bill from mydigimenu—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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