Is "SecretBenefits" fraud?

The Guide to Understanding Why You Were Charged By “SecretBenefits” and What To Do About It (secretbenefits.com)

Published

September 23, 2025

Updated

October 9, 2025

What is "SecretBenefits"?

SecretBenefits is a service that connects people looking for companionship and friendship, often in exchange for financial support. If you're seeing charges from them, it usually means you subscribed to explore their platform, where members can chat and meet others with similar interests. It's a way to build connections while also providing some benefits in return.

SecretBenefits: The name of the company or service you made a purchase from.
Subscription: Indicates that this transaction is for a recurring service or membership.
Monthly Fee: The amount charged each month for the service.
Service Activation: This shows that you are activating a service you subscribed to.
Transaction ID: A unique number assigned to this specific transaction for tracking purposes.
Billing Period: The time frame for which you are being charged, often one month.
Customer Support: A note indicating who to contact if you have questions about this charge.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from secretbenefits?

Subscription Fees: Users may accidentally sign up for a recurring subscription plan, leading to ongoing charges.
Premium Features: Charges can occur when users opt for premium services or features within the site, such as enhanced visibility or messaging capabilities.
In-App Purchases: Users may make one-time purchases for virtual gifts or credits to interact with other members.
Account Upgrades: Some users upgrade their accounts for additional benefits, resulting in immediate charges.
Unintended Transactions: Users might mistakenly authorize a charge while navigating the site, especially when prompted by various pop-ups or offers.
Trial Periods Ending: After a free trial, users may be charged automatically if they do not cancel the service before the trial concludes.
Multiple Accounts: Some users report having multiple accounts, leading to confusion about which accounts are charged.
Currency Conversion Fees: International users may see additional charges due to currency conversion if they are using a different currency than the platform's default.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the secretbenefits.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the secretbenefits.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with secretbenefits.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

secretbenefits Customer Service Info

If you need assistance, here's how you can get in touch with secretbenefits's support team.

Phone

The phone is not available.

support@secretbenefits.com

Site

https://secretbenefits.com/contact

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from secretbenefits show up?

SECRETBENEFITS SECRETBNFT SBILLING SBGROUP SECBEN SBFACILITY SECRETB SECRETPAYMENT SBFUNDS SECRET-BENEFITS SECRET-PAY SB-TRANSACTION SECRETBEN

The Easiest Way to Cancel secretbenefits

If you're frustrated trying to cancel your subscription, membership, or bill from secretbenefits—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.

Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.

Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.