Is "Sleepy Sheep Store" fraud?

The Guide to Understanding Why You Were Charged By “Sleepy Sheep Store” and What To Do About It (sleepysheep.de)

Published

August 25, 2025

Updated

October 11, 2025

What is "Sleepy Sheep Store"?

Sleepy Sheep is a subscription-based service that helps families ensure their little ones get a good night's sleep. They offer a range of bedtime products, including toys, books, and sleep aids, all designed to create a calming bedtime routine. If you see a charge from them, it’s likely for your monthly subscription which brings new sleep goodies to your doorstep regularly.

Sleepy Sheep Store: The name of the store where you made your purchase.
Transaction: This represents a specific purchase or activity involving money at the store.
Location: This could indicate where the store is located, helping you remember where you shopped.
Date: The day when you made the purchase, which is important for keeping track of your spending.
Amount: The total cost of what you bought, showing how much money was spent in this transaction.
Payment Method: This might indicate if you paid with a debit card, credit card, or another payment option.
Receipt Number: A unique identifier for this transaction, which can help in tracking or returning items.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Sleepy Sheep?

Subscription services: Users may have signed up for a recurring subscription plan that charges automatically each month or year.
Accidental purchases: Customers have reported unintentionally buying products or services due to confusing website navigation or promotional offers.
Trial period end: Many users noted that they were charged after a trial period ended without canceling their subscription in time.
In-app purchases: Charges may come from additional features or items bought within their app or platform.
Shipping and handling fees: Some users have mentioned unexpected fees related to shipping costs when ordering physical products.
Multiple accounts: Individuals occasionally forget they have multiple accounts, leading to charges from a different account than intended.
Currency conversion fees: For international customers, charges may reflect additional fees due to currency conversion rates.
Additional services: Users have pointed out that purchasing add-ons or extra features can lead to unanticipated charges.
Promotional rate expiration: Customers might experience a spike in charges when a promotional rate expires and normal pricing resumes.
Fraudulent activity: Some users have raised concerns about unauthorized charges, possibly indicating fraudulent use of their payment information.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the sleepysheep.de via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sleepysheep.de refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sleepysheep.de, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Sleepy Sheep Customer Service Info

If you need assistance, here's how you can get in touch with Sleepy Sheep's support team.

Phone

The phone is not available.

support@sleepysheep.com

Site

https://sleepysheep.de/en/contact/

Get help with your refund

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What other ways do charges from Sleepy Sheep show up?

Sleepy Sheep SleepySheep Sleepy Sheep DE Sleepy Sheep Store SS Sleepy Sheep Sleepy Sheep Online Sleepy Sheep Purchase Sleepy Sheep Subscription

The Easiest Way to Cancel Sleepy Sheep

If you're frustrated trying to cancel your subscription, membership, or bill from Sleepy Sheep—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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