Is "TRUE FORM RUNNER" fraud?

The Guide to Understanding Why You Were Charged By “TRUE FORM RUNNER” and What To Do About It (trueformrunner.com)

Published

September 4, 2025

Updated

September 5, 2025

What is "TRUE FORM RUNNER"?

TrueFormRunner is a company that specializes in providing high-quality running treadmills and accessories tailored for athletes and fitness enthusiasts. They offer a subscription service that allows users to access specialized training programs and workout sessions to enhance their running experience. If you see a charge from them, it’s likely for one of their subscriptions or related products to help you stay fit and improve your running skills.

TRUE FORM: This is the name of the business or brand. It's what you see on your statement to identify who you made the transaction with.
RUNNER: This likely indicates the type of service or product being provided, which could relate to deliveries, events, or athletic activities.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from trueformrunner?

Subscription Fees: Users may be charged for monthly or annual subscription plans for access to premium content or features.
One-time Purchases: Charges can occur when customers buy equipment or accessories directly from trueformrunner.com.
Trial Period Charges: Some users reported being charged after a free trial period ended without cancellation.
Extended Warranty Services: Additional fees may arise from purchasing extended warranties or protection plans for products.
Shipping and Handling: Costs associated with shipping products purchased from the site can also lead to charges.
Unintentional Transactions: A number of customers mentioned accidental clicks or misunderstandings leading to unexpected charges.
Auto-Renewal: Users have flagged that they were automatically re-enrolled in services or subscriptions without clear notification.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the trueformrunner.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the trueformrunner.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with trueformrunner.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

trueformrunner Customer Service Info

If you need assistance, here's how you can get in touch with trueformrunner's support team.

Phone

The phone is not available.

support@trueformrunner.com

Site

https://trueformrunner.com/contact/

Get help with your refund

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What other ways do charges from trueformrunner show up?

TRUEFORMRUNNER TRUE FORM RUNNER TRUEFORMRUNNER.COM TRUEFORMRUNNER SUBSCRIPTION TRUE FORM RUNNER MEMBERSHIP TRUEFORMRUNNER SERVICE TRUEFORMRUNNER ONLINE TRUEFORMRUNNER LLC TRUE FORM RUNNER PAYMENTS TRUEFORMRUNNER PAYPAL TFRUNNER.COM TFRUNNER SUBSCRIPTION TFRUNNER MEMBERSHIP TFRUNNER SERVICE

The Easiest Way to Cancel trueformrunner

If you're frustrated trying to cancel your subscription, membership, or bill from trueformrunner—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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