Coursiv is a service that offers subscription-based access to its platform, where users initially purchase an introductory offer and then get billed automatically for the regular subscription amount after the intro period. They accept various payment methods, and the subscription renews automatically every month to ensure uninterrupted access. Users are informed about the billing clearly before purchasing, and they can cancel anytime to stop future charges. So if you see a charge from Coursiv, it’s likely because you subscribed to their service and your subscription is renewing.
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The cancellation can be done easily by going to the account settings in the subscription section without any complicated steps or need for contacting support unless there is an issue. The process is straightforward and clearly indicated on the website.
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How to Cancel Coursiv: Step by Step
If you purchased through Coursiv’s Website:
- Log in to your Coursiv account.
- Go to your Coursiv Profile and click the Settings icon (top right corner).
- Select Subscription and click Cancel Subscription. Follow the instructions provided.
If you purchased through the App Store:
- Open your iPhone's Settings.
- Tap on your Name at the top of the screen.
- Select Subscriptions from the list.
- Find the subscription options related to the Coursiv app and tap the Cancel button.
If you purchased through Google Play:
- Open the Play Store App.
- Tap on the profile icon in the top right corner.
- Select Payments and Subscriptions.
- Click on the Subscriptions section and choose the Coursiv app.
- Follow the prompts to Cancel Subscription.
Tips & Tricks for Canceling Coursiv
- Be persistent: Multiple emails and follow-ups often escalate from denial to partial then full refunds.
- Use firm, professional language: Clearly state dissatisfaction and request a full refund citing misleading advertising or unauthorized charges.
- Threaten escalation: Mention intentions to dispute charges with your bank or seek legal advice if refunds are not processed.
- Unsubscribe yourself first: Some users avoid blame by unsubscribing directly before contacting support.
- Know customer support email: Use support@coursiv.io to reach out.
- Expect AI-generated and scripted responses: Stay patient and keep pushing for full resolution.
- Document timing: Note refund promises (e.g., 5 business days) and follow up if not honored.
- Share experiences online: Engaging on Reddit or forums can provide moral support and practical advice.
- Maintain a professional tone: Keep requests clear and unemotional but firm about your rights and expectations.
Coursiv Customer Service Info
If you need assistance, here's how you can get in touch with Coursiv's support team.
Cancel Coursiv Script
Script
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Dear Coursiv Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription effective immediately. Unfortunately, due to personal reasons, I am unable to continue at this time. I appreciate the service provided, but I must proceed with this cancellation. Please confirm once my subscription has been successfully cancelled.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Coursiv allows you to cancel your subscription anytime through your account settings under the subscription section. For detailed information on cancellation and refunds, users are advised to review Coursiv's subscription terms and conditions or contact their support center for assistance.
Yes, you need your password to cancel your Coursiv subscription. To cancel, you log in to your Coursiv account, go to your Profile, then Settings, select Subscription, and click Cancel Subscription. If you have forgotten your password, you can reset it using this link: https://app.coursiv.io/auth/reset-password. This process ensures your subscription cancellation is authenticated and secure.
- Superficial and low-quality content that lacks practical implementation knowledge and feels hastily put together.
- Refund requests denied based on restrictive terms despite satisfaction guarantees.
- Misleading marketing with trendy buzzwords but inadequate educational value.
- Unexpected subscription enrollment when users thought they purchased one-time courses.
- Automatic recurring charges without clear disclosure or consent.
- Difficulty understanding subscription terms due to confusing marketing and interface.
- Overwhelming email communications complicating the user experience.
- Challenges with account login preventing cancellation of subscriptions.
- Lack of advance notifications before subscription renewals or charges.
- Deceptive or predatory billing practices reported by customers.
- Subscription plan changes without consent and refusal of refunds.
- Charged after cancellation or trial period despite cancellation efforts.
- Poor customer service responsiveness including dismissiveness and slow refund processing.
- No clear direct cancellation option on the Coursiv app or website; cancellation must be done through app stores or platforms used to subscribe.
- Recurring costs adding up making subscription not cost-effective if not used frequently or extensively.
- No lifetime access to courses; users must re-subscribe to revisit content.
Coursiv allows you to cancel your subscription at any time either through app store platforms or via their website settings. However, they have a strict refund policy: refunds are mainly granted at their discretion and generally are not available outside the EU. There are no early cancellation fees or lock-ins, but if you want a refund, you must meet specific usage milestones within your plan and apply within 30 days; otherwise, cancellation just stops future billing but does not refund past charges. Be aware you lose your refund rights after using the service beyond the stated usage or timeframe, and refunds for dissatisfaction or financial reasons are not covered.
Before cancelling your Coursiv subscription, know that you will retain access to the platform only until the end of your current subscription period. After cancellation, you will lose access to all content and features on Coursiv, as the platform will be locked unless your subscription is active or renewed. It's important to note that Coursiv operates on a subscription model with automatic renewal, so if you don't cancel before the renewal, you will be billed for the next period. Also, you will receive a confirmation of cancellation via email or on-screen message, so keep that for your records.
- Login credentials for your Coursiv account
- Access to your profile and account settings (web or app)
- Subscription details (type of plan, renewal date)
- Device/platform information (whether subscribed via web, Google Play Store, or App Store)
- Email address used for registration
- Ability to access the payment/subscriptions section in the relevant store if subscribed via app
- Steps for platform-specific cancellation (web: Coursiv Profile → Settings → Subscription; Google Play: Payments and Subscriptions; App Store: Settings → Name → Subscriptions)
- Follow instructions for cancellation confirmation
- Check for and save a confirmation email or on-screen message
We've actually written a step by step guide on how to get a refund from Coursiv. Check it out!
The Easiest Way to Cancel Coursiv
If you’re frustrated trying to cancel your subscription, membership, or bill from Coursiv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Coursiv?
Coursiv, Coursiv.com, COURSIV
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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