Backer is a popular platform for crowdfunding that helps individuals and businesses raise funds for various projects and initiatives. Its users range from independent creators launching their first project to established businesses looking to fund their next big idea. While Backer aims to create a win-win situation for backers and creators, there can be instances when a backer might want a Backer refund for various reasons.
Backer.com's refund policy requires the creators on its platform to fulfill their project goals and promises. If a project doesn't reach its funding goal, Backer would issue a refund to all its contributors. In cases where a project has been fully funded but isn't finished or delivered on time, the creator is expected to post an update to explain the situation and work out a solution which can include a Backer refund.
However, Backer does not guarantee that all disputes will be resolved in favor of the backer. The onus of fulfilling the reward or issuing a refund lies on the creator. Sometimes, this could lead to disagreements and complications in obtaining a Backer refund, especially if the creator is unresponsive or refuses to issue a refund.
It's also important to note that Backer's Terms of Use expressly state that all transactions are between users and creators, not Backer and users. Hence, in most cases, backers are advised to contact the project creator directly to request a Backer refund.
Backer doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Backer's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
The duration for a Backer refund can depend on the creator's responsiveness and ability to issue the refund. Depending on the circumstances, it could take anywhere from a few days to several weeks to get a Backer refund.
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