Hightail, formerly known as YouSendIt, is a cloud service that lets users send, receive, digitally sign and synchronize files. You can also collaborate with your team and update your work anytime, anywhere on Hightail. People who require to share heavy files that email servers can't handle often need Hightail service. However, sometimes users might not be satisfied with the level of service or have issues and they may need a Hightail refund.
Hightail refund policy can be a little complicated and restrictive. According to their terms and conditions, fees for the service, once paid, are non-refundable. They do not provide a pro-rated refund for unused time if you cancel during your subscription period. The policy clearly mentions that if you upgrade or downgrade your service level, your credit card will be charged the new rate on your next billing cycle. There are no refunds or credits for partial months of service.
Disputes about the payments also need to be filed within 60 days of the payment. In case of cancellation, your data from the Hightail servers may not be recoverable. Furthermore, Hightail also reserves the right to suspend or terminate your account due to non-payment of fees and other violations of their terms.
This refund policy can appear to be unfavorable for users, and it's important to be aware of this when considering the Hightail service.
Hightail doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Hightail's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
Depending on the financial institution, Hightail refund may take up to 10 business days. This can be an arduous waiting time for users who urgently need their funds back. With Chargeback, you can follow the refund process and be notified once the Hightail refund is processed.
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Whether you're dealing with a difficult merchant like Hightail or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other cloud platforms, Chargeback is the way to go. We can help if you need to get a Netflix Refund or Hulu Refund or Grammarly Refund.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: