Mettler Toledo is a global provider of precision instruments and services for professional use. The company focuses primarily on the laboratory, industrial, and food retailing sectors. Therefore, its main users are professionals in these areas who require precision instrumentation. However, there might be circumstances that lead these users to request a Mettler Toledo refund.
Mettler Toledo's refund policy is based on their Terms and Conditions of Sale, stating that refunds or replacements are subject to Mettler Toledo's evaluation and acceptance of the products returned. The company has the sole discretion to determine whether a returned item is eligible for refund. For items purchased through their online shop, they offer a 14-day return policy, starting from the date of delivery. However, the item must be in its original condition and packaging to be accepted. Refunds will be returned to the original method of payment after inspection of the returned product.
Mettler Toledo doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Mettler Toledo's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
Once Mettler Toledo approves a refund, it typically takes 10-14 business days for the funds to be credited back to your original method of payment.
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