Payback is an established eCommerce platform that enables users to earn rewards for shopping, refueling, booking travel, and using their credit card. Having a significant user base worldwide, it's not unheard of for its users to require a Payback refund if a transaction doesn't meet their expectations.
Payback’s refund policy may differ based on the nature of the product or service purchased. Most physical goods are generally subject to a 30-day return policy. Unopened and unused products are typically eligible for a full refund. However, certain services or subscriptions might not be refundable. For digital products, a Payback refund is usually subject to the discretion of the service provider. If you have used points for the transaction, the points will be added back to your account once the refund is approved.
Payback doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Payback's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
Depending on the type of purchase, a Payback refund can take up to 10 business days to reflect in your account once approved. For purchases made with points, the points are usually credited back to your account within 5 business days.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other eCommerce platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.