Southwestern Advantage, typically referred to as Southwestern, is a direct selling program that markets educational books, software, and website subscriptions. It's been serving young learners and their families since 1855, and product users are primarily parents who are invested in their child's education. As such, a Southwestern Advantage refund may become necessary if these users feel like they are not getting their money's worth.
Southwestern Advantage's refund policy is meant to be as fair as possible to their customers. If a customer is not completely satisfied with their purchase, they have the option to return it within 30 days from the date of delivery for a full refund. However, the product must be in new condition and in the original packaging. If the product is not in new condition, a restocking fee may be assessed. In the case of digital goods and online courses, a Southwestern Advantage refund is possible if the customer notifies the company within two weeks of purchase. If a customer cancines after two weeks but before 40 days, then they will be charged 15% of the price as cancellation fee. After 40 days, no refund is possible.
Southwestern Advantage doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find Southwestern Advantage's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
A Southwestern Advantage refund can take anywhere from 5 to 10 business days for credit card refunds, and up to 21 days for check refunds. The specific time can depend on the banking institution’s policies regarding refunds.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: