Overview
021 Originals offers modern and stylish clothing that blends street, surf, skate, and athletic wear influences. They provide premium apparel like hoodies, tees, tank tops, henleys, long sleeves, pocket tees, shorts, and hats that are comfortable and fashionable. The company aims to offer quality clothing at fair prices while supporting communities in the favelas of Rio de Janeiro. It's a brand focused on both style and social impact, making sure customers get great clothes that also help people in need.
Difficulty
12345678910
Easy Medium Very Hard
The information directly from the company's About Us page outlines their mission and product range in clear, consumer-friendly language, emphasizing their style influences, product types, fair pricing, and social impact.
How to Get a 021 Originals Refund: Step by Step
If you purchased through 021 Originals Direct (021originals.com):
- Go to the 021 Originals Returns Portal at https://021-originals.loopreturns.com/.
- Enter your order number and shipping zip code to locate your order.
- Initiate a return request for the product(s) associated with your membership or subscription.
- Ensure the product is new, unused, unworn, unwashed, and with the original tags attached to qualify for a refund.
- If the return is accepted, you will receive instructions to ship the product back at your own cost.
- After the Returns Team inspects and approves the return (usually within 5-7 business days), a refund will be issued to your original form of payment.
- Refunds may take 2-3 business days to appear depending on your bank or payment processor.
- If you encounter issues with the return process, email orders@021originals.com for assistance.
Tips and Tricks for Getting a 021 Originals Refund
- Be polite but firm when contacting customer service; respectful language can help escalate the case faster.
- Use email communication rather than phone calls; it creates a written record that you can refer back to.
- Include photos and order details if the item is damaged or incorrect to strengthen your refund request.
- Contact orders@021originals.com promptly if you encounter issues with the return portal or have questions about the return process.
- File your return within 30 days of delivery and ensure the product is in new, unused condition with tags attached to avoid refusal.
- Be aware that sale items are final and typically will not be refunded or exchanged.
- Pay for return shipping yourself as the company does not cover these costs; use tracked shipping to provide proof to the company.
- After sending the return, follow up if you do not get a refund confirmation within about two weeks.
- Know the refund timeline: it can take 5-7 business days after inspection for refund processing and an additional 2-3 days for the amount to appear in your account.
- If facing pushback, escalate by referencing consumer protection laws applicable in your country and mention your intention to dispute the charge with your payment provider.
- Use secure payment methods like PayPal or credit card that offer dispute resolution and buyer protection as leverage if the company is unresponsive.
- Be persistent but patient if the first response is slow or unhelpful; multiple follow-ups are often needed.
- Post politely on social media or forums to alert others, which can sometimes motivate the company to resolve your issue faster.
Why Do People Request Refunds from 021 Originals
- Product arrived damaged, faulty, or defective
- Package was missing despite tracking showing delivery
- Customer wants to return a new, unused, unworn, unwashed product with tags
- Attempting to return non-sale items within 30 days of delivery
- Return is refused for sale items which are final sale and non-returnable
021 Originals Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. It appears that I was accidentally charged for an item that I did not intend to purchase, and I am quite dissatisfied with this situation.
I kindly request a refund to my original payment method for this charge. Please let me know if you need any further information to process this request. Thank you for your assistance.
Best regards,
021 Originals Refund Policy
021 Originals allows customers to return items within 30 days of delivery, provided the products are in new, unused condition with tags still attached. Customers are responsible for return shipping costs, and items purchased on sale are final and non-returnable.
The Easiest Way to Get a 021 Originals Refund
If you’re frustrated trying to get a refund from 021 Originals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
