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Overview
Difficulty
How to Get a 1MD Refund: Step by Step
How to Contact 1MD
Tips and Tricks for Getting a 1MD Refund
Why Do People Request Refunds from 1MD
1MD Refund Script
1MD Refund Policy
The Easiest Way to Get a 1MD Refund

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How to Get a 1MD Refund

The Ultimate Guide to Getting a 1MD Refund (1md.org)

Angelique. P

Published

June 24, 2025

Updated

July 1, 2025

Overview

1MD Nutrition is a company that makes health supplements designed by doctors to support different parts of your health like your digestion, heart, bones, joints, men's health, eyes, immune system, brain, and overall aging. They blend science and natural ingredients to create effective supplements. They also offer easy subscription boxes so you can get your chosen supplements delivered regularly, plus extras like free wellness coaching and flexible shipping options. Basically, they help you stay healthy with smart, doctor-backed supplements you can trust.

Difficulty

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The information was gathered directly from 1MD's official website's About Us page, which clearly states the company's purpose, their product range, and services in simple terms applicable to consumers.

How to Get a 1MD Refund: Step by Step

If you purchased through Credit Card on 1MD.org:

Return all bottles that were part of the original order, whether used or unused, within 90 days of purchase to the following address:
- Shipping Dept, 1MD Nutrition®, 2585 W 400 N, Suite 100, Lindon, UT 84042
Include a written notice inside the return package with your first and last name, and your order confirmation number stating your request for a refund.
Contact 1MD customer support to notify them of your return either by calling (888) 393-4030 during business hours (Mon-Fri, 5 AM - 6 PM PST) or emailing support@1md.org.
Wait for the refund processing which takes 14 to 21 business days after the returned package is received by 1MD Nutrition. Note that any original shipping costs are non-refundable and that you are responsible for the return shipping costs.

If you purchased through Apple Subscriptions:

Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen, then select "Subscriptions."
Find your 1MD subscription in the list and tap it.
Tap "Report a Problem" to start the refund process through Apple's system.
During the refund request, mention that the subscription renewed without notice or that you did not use the subscription.

If you purchased through Google Play Store:

Open the Google Play Store app on your Android device.
Tap your profile icon and go to "Payments & subscriptions" then "Subscriptions."
Select your 1MD subscription.
Tap "Refund" or "Report a problem."
Choose the option that best fits your situation, such as "Subscription renewed but not used," and submit your request.

How to Contact 1MD

Phone

(888) 393-4030

support@1md.org

Site

https://1md.org/pages/contact

Get help with your refund

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Tips and Tricks for Getting a 1MD Refund

Be patient and persistent: Refunds can take weeks or even months, so follow up regularly after your initial request.
Time your refund requests carefully: Start pushing for a refund after the 90-day return window, as some users had to wait until then to see progress.
Use formal, clear language: Clearly state your dissatisfaction and request a full refund without ambiguity.
Escalate by filing complaints: Lodge complaints with the Better Business Bureau or state attorney general, even if it initially yields no response.
Consider a chargeback on your credit card: If the company is unresponsive, some users successfully got refunds through credit card chargebacks.
Legal action as last resort: Small claims court or mentioning potential legal action can sometimes spur action.
Documentation is key: Keep all emails, receipts, order details, and records of communication for leverage and proof.
Escalate internally: Try multiple customer service channels (phone, email, social media) to reach higher-level staff.
Be cautious of subscription traps: Explicitly confirm cancellation of any subscription along with your refund to avoid unexpected charges.
Beware of slow batch processing: Refunds may be handled in small batches every few weeks, so persistence is needed.

Why Do People Request Refunds from 1MD

Immediate regret after purchase leading to refund request.
Subscription cancellation issues where customers struggled to stop ongoing charges and get refunds.
Repeated charges or mistaken multiple orders due to confusing checkout or promotional offers.
Fraudulent or unauthorized subscription charges especially involving Apple Pay or other payment methods.
Medical or health reasons causing customers to avoid using products recommended by doctors.
Non-receipt of return labels leading to delays or inability to return products and get refunds.
Charges for products received beyond return policy timeframe, leading to denied refunds for older orders.
Desire to return opened or used bottles, although specific policies apply regarding product use.
Misleading checkout process causing customers to unintentionally place multiple orders.

1MD Refund Script

Script

Copy

Hello,
I hope this message finds you well. I am writing to address a billing issue regarding my recent order. There appears to have been an accidental charge to my account that I did not authorize.
I kindly ask for your assistance in processing a full refund for this charge. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your help!
Best regards,

1MD Refund Policy

1MD Nutrition offers a 90-day money-back guarantee for its products. To initiate a return, customers must notify 1MD of their decision within this period and return all purchased bottles, whether opened or unopened, along with a written notice including their name and order confirmation number. Refunds will exclude shipping costs and may take 14 to 21 business days to process once the return is received.

The Easiest Way to Get a 1MD Refund

If you’re frustrated trying to get a refund from 1MD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.