Overview
59E59 Theaters is a non-profit theater complex in Midtown that presents a wide variety of live Off Broadway plays and performances almost all year round. They have three theater spaces where they host premieres and shows from both American and international writers. They offer special programs that support theater artists and companies, including residencies for companies to develop and present new work, a Makers Program focused on BIPOC theater groups to rehearse and premiere shows, and free rehearsal space called Space Lab. They also showcase British independent theater and help select US theater companies prepare shows to perform at the Edinburgh Fringe Festival. Additionally, they provide Covid Relief Grants to support nonprofit theater groups.
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The information is directly from 59E59 Theaters' official website, describing their offerings in simple terms suited for consumers.
How to Get a 59e59 Refund: Step by Step
If you purchased through 59E59.org Box Office:
- Email the 59E59 Theaters Box Office at boxoffice@59e59.org to request a refund for your membership, subscription, or bill.
- In your email, specifically state that you are requesting a refund, not just cancellation.
- Mention any relevant details such as your account information, subscription details, and the date of the charge you want refunded.
- Explain the reason for the refund request clearly and politely. For example, emphasize if the renewal or charge was unexpected or if the account was unused.
- Wait for a response from the Box Office. They consider refund requests on a case-by-case basis, so be patient.
- If you do not get a response within a reasonable time frame, follow up with a polite reminder email.
Tips and Tricks for Getting a 59e59 Refund
- Be polite and calm when requesting the refund; aggression often backfires.
- Contact the box office directly via email rather than using public forms or calls for better responsiveness.
- Explain your situation clearly and provide any supporting evidence like tickets or payment confirmation.
- Request to speak to a manager or escalate politely if the initial response is negative or delayed.
- Ask for flexibility such as exchanges, credits, or donations if refunds are refused outright.
- Time your request around business hours and avoid weekends or holidays for faster replies.
- Use language that shows understanding of their policies, but emphasize customer satisfaction.
- Follow up persistently but respectfully if there is no response within a few days.
- Highlight any extraordinary circumstances like illness or show cancellations to strengthen your case.
- Be ready to accept partial solutions like credit toward future performances if full refunds aren't granted.
Why Do People Request Refunds from 59e59
- Missed performances with no option for past-dating tickets
- Event cancellations by the theater
- Rescheduled shows leading to customer conflicts
- Illness or personal emergencies preventing attendance
- Inclement weather affecting ability to attend
- Customer dissatisfaction with the production or venue conditions
- Technical problems during the show
- Seating issues such as bad placement or blocked views
- Late arrival or being denied entry after show starts
- Transportation problems hindering travel to the venue
59e59 Refund Script
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Dear 59E59 Box Office Team,
I hope this message finds you well. I am writing to bring to your attention an issue regarding a recent charge on my account. Unfortunately, it appears that there was an accidental billing for my last transaction, and I would like to request a refund for this charge.
I would greatly appreciate your assistance in resolving this matter, as I have always enjoyed your performances and would like to continue supporting your amazing work. Thank you for your attention to this request, and I look forward to your prompt response.
Best regards,
59e59 Refund Policy
59e59.org generally does not offer refunds for tickets; however, refund requests are considered on a case-by-case basis. Tickets can be exchanged for another performance subject to availability, and unused tickets may be donated or exchanged for account credit valid for six months.
The Easiest Way to Get a 59e59 Refund
If you’re frustrated trying to get a refund from 59e59—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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