Overview
Beachwaver is a hair tools company that offers easy-to-use rotating curling irons and other hair styling tools like flat irons and hair dryers. They also have a range of haircare products designed for different hair types and needs, including shampoos, conditioners, sprays, and masks that help with shine, volume, frizz control, and repair. Their haircare line is vegan and backed by science. Besides styling tools and haircare, they also offer fragrances and accessories. It's a company founded by women, focusing on products that help you get great hair styles simply at home or professional levels.
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The information comes directly from the company's official About page, which describes their main products and services in simple terms suitable for consumers.
How to Get a Beachwaver Refund: Step by Step
If you purchased through Beachwaver.com directly:
- Log into your account at beachwaver.com using the email address associated with your subscription.
- Navigate to the 'Manage Subscriptions' section from your account dashboard.
- Identify the subscription or membership you want a refund for.
- Email customer support at customerservice@beachwaver.com explicitly requesting a refund for the subscription charge.
- In your email, mention that the subscription charge was unexpected or that you did not receive the value expected, emphasizing any unused period of the subscription to increase refund chances.
- If you have not canceled your subscription yet, mention that you are willing to cancel to prevent further charges.
- Wait for up to 5 business days for a response, as their email response time is typically 5 business days.
If you purchased through Apple (iTunes) subscriptions:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions' from the list.
- Locate and select the Beachwaver subscription.
- Choose 'Report a Problem' or open your receipt email to find the 'Report a Problem' link to Apple.
- Use the Apple problem report page to request a refund, emphasizing that the charge was unexpected, or the subscription was unused.
If you purchased through Google Play subscriptions:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select 'Payments & subscriptions' then 'Subscriptions.'
- Find the Beachwaver subscription and tap it.
- Tap 'Report a problem' and choose the option that best describes your refund reason.
- Fill out the form, emphasizing you did not use the subscription or it renewed without your notice.
- Submit the refund request and wait for Google's response.
Tips and Tricks for Getting a Beachwaver Refund
- Act quickly: Contact customer service immediately after purchase or upon issue discovery to attempt cancellation or refund before shipment.
- Be persistent: Follow up regularly via email or phone if the refund or return process stalls or is denied.
- Document everything: Keep records of all communications, receipts, and return shipping proofs to support your claim.
- Escalate if needed: If initial customer service fails, escalate the complaint through Better Business Bureau (BBB) or formal complaint platforms.
- Use clear, firm language: Clearly state you are requesting a full refund due to product issues, delivery problems, or misleading policies.
- Be aware of timing and policies: Returns must typically be initiated within 30 days, and some discounts (30% off or more) are often final sale and non-refundable.
- Avoid mentioning or disputing fine print initially: Focus on product dissatisfaction, quality defects, or non-delivery rather than policy jargon to get sympathy and attention.
- Request return labels politely if product return is needed: Some users reported delays or missing return labels, so persistent but polite requests help.
- Highlight any warranty applicable: Mention product malfunction within the 90-day warranty to push for replacement or refund.
- Leverage social proof or public complaint: Mentioning prior unresolved complaints or intention to escalate to BBB/review sites sometimes prompts faster resolution.
- Return products unopened if possible: An opened box often voids return eligibility, so preserve packaging whenever feasible.
- Call customer service during business hours: Monday to Friday, 9 am to 5 pm CST, avoiding weekends and holidays for quicker responses.
Why Do People Request Refunds from Beachwaver
- Product quality issues: Clips breaking easily, flimsy design, and overall poor durability.
- Product performance problems: Curls falling out quickly, leaving hair frizzy, and not working as advertised.
- Heat damage concerns: Curling irons causing heat damage or burnt smell during use.
- Return policy frustrations: No refunds or returns allowed after opening the box, strict policies on returns, and 15% handling fees on returns.
- Customer service dissatisfaction: Difficulty obtaining refunds or replacements, unhelpful support, and delays in processing claims.
- Shipping and delivery issues: Delays in receiving products or orders being incorrect.
- Warranty limitations: Limited warranties on replacements and denied refund requests after warranty period.
- Misleading or final sale promotions: Sales with fine print stating final sale with no returns or refunds.
- Product size concerns: Wands or barrels being too large or awkward to use.
Beachwaver Refund Script
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Dear Beachwaver Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent order. It appears that I was charged incorrectly, and I am dissatisfied with the experience. I would appreciate it if you could assist me with processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Beachwaver Refund Policy
Beachwaver's refund policy allows returns within 30 days of the shipping date, with exclusions for certain items like those from Flash Sales and personal care products. Customers are responsible for return shipping costs and a fee may be deducted from refunds if free or discounted shipping was initially provided. Refunds are processed within 10 business days of receiving the returned item.
The Easiest Way to Get a Beachwaver Refund
If you’re frustrated trying to get a refund from Beachwaver—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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