Overview
BET+ is a streaming service where you can watch tons of Black culture content anytime you want. It's like having a huge library of movies, TV shows, stand-up comedy, and specials created by top Black creators, all in one place. You pay a subscription fee, and then you can stream all this great entertainment on your devices wherever you are.
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Multiple trusted sources including BET's own website and press releases describe BET+ as a premium streaming service offering a large collection of Black culture content, including movies, TV shows, and comedy specials, targeted at consumers who enjoy Black entertainment.
How to Get a BET+ Refund: Step by Step
If you purchased through BET+ website:
- Log in to your BET+ account at bet.plus.
- Navigate to your Account Settings and select the Subscription or Billing section.
- Note that BET+ subscription payments are non-refundable; refunds are not provided for past charges or partially used subscription periods.
- If you want to stop future charges, cancel your subscription to prevent renewal. You will retain access until the end of the current billing period.
If you purchased through Apple:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID associated with the BET+ subscription.
- Click or tap "I'd like to," then select "Request a refund."
- Select the reason for your refund request, such as "Subscription renewed without notice" or "Unused subscription."
- Choose the BET+ subscription from your purchases.
- Submit your refund request.
- Wait 24 to 48 hours for Apple's response and then check the status of your request.
If you purchased through Google Play:
- Open a web browser and go to Google Play refund request page.
- Sign in with the Google Account used to purchase the BET+ subscription.
- Follow the on-screen instructions to select the BET+ subscription and submit a refund request.
- Use reasoning such as "Subscription renewed without notification" or "Subscription was inactive/unusued" to support your request.
If you purchased through Roku:
- Go to my.roku.com and sign into your Roku account.
- Navigate to the Purchases section to review your BET+ subscription.
- There is no formal refund process through Roku as their subscriptions are typically final and non-refundable.
- If you believe the charge was in error or unauthorized, contact Roku Support directly through their support page.
- Explain that the BET+ subscription renewed without notice or was not used to strengthen your refund request.
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Tips and Tricks for Getting a BET+ Refund
- Be polite and respectful in your communications to customer service, avoiding aggressive or demanding language.
- Contact customer support promptly after noticing an issue or unexpected charge; early requests have a better chance.
- Explain your issue clearly and factually, focusing on technical problems like inaccessible content or billing errors rather than just dissatisfaction.
- Request a refund as a gesture of goodwill, emphasizing your status as a new or long-term subscriber when applicable.
- Use language indicating you’re considering all your options, including bank chargebacks or contacting your payment provider, without threatening immediately.
- Keep a record of all communications including cancellation confirmations and chat transcripts to escalate if needed.
- Escalate politely to a manager or supervisor if initial support refuses refund, asking for reconsideration due to your specific circumstance.
- Timing matters: request refund within a few days of charge for better success; longer waits reduce chances.
- Consider disputing the charge with your credit card company as a last resort if the company refuses and you have a valid claim.
- Avoid aggressive or threatening language, as it often backfires and reduces chances of a refund.
- Be aware that upgrades from lower plans to higher plans without clear communication are common issues
Why Do People Request Refunds from BET+
- Technical issues preventing access to the service or content.
- Billing errors, such as being charged multiple times.
- Dissatisfaction with content availability or inability to watch desired shows on their subscription plan.
- Accidental or unwanted subscription purchases.
- Lack of awareness about the non-refundable policy before subscribing.
- Cancelling subscription expecting a refund for unused time.
- Service not meeting expectations regarding quality or content.
BET+ Refund Script
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Hello BET+ Support,
I am writing to address a billing issue I encountered recently. I noticed an unexpected charge on my account related to my BET+ subscription that I did not authorize. I would greatly appreciate your assistance in resolving this matter.
Given the circumstances, I kindly request a refund for this charge. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
BET+ Refund Policy
BET+'s refund policy states that all subscription payments are non-refundable, and there are no refunds for partially used subscription periods. If you cancel your subscription, you will still have access until the end of your billing period but will not receive a refund for any previous charges.
The Easiest Way to Get a BET+ Refund
If you’re frustrated trying to get a refund from BET+—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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