Overview
BetterCV is a service that helps you quickly create a professional, typo-free resume that looks great and is designed to get noticed by employers. They offer over 40 stylish and easy-to-customize resume templates suitable for all types of jobs and experience levels. BetterCV uses AI to give you smart suggestions to improve your resume, including pre-written content to save you time and stress. It also helps you write matching cover letters. Plus, they have a handy feature that can automatically fill out job application forms for you. If you want extra help, they offer one-on-one career coaching to improve your resume and support your job search. You can build and customize resumes for free, and if you want advanced features, there are paid options available.
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The description is based on direct information from BetterCV's official website, including their key features, services, and how they help users create resumes and cover letters easily with AI assistance and career coaching options.
How to Get a bettercv Refund: Step by Step
If you purchased through BetterCV's direct website (bettercv.com):
- Locate your subscription details and verify the date of purchase or renewal.
- Email BetterCV customer support at help@bettercv.com with a clear subject line indicating a refund request.
- In the email, specifically reference that the subscription was renewed without your explicit notice, if applicable, to improve the chance of a refund.
- If you are within 7 days of the first payment and are an EU resident, mention your right of withdrawal under EU consumer law and request a proportional refund if the service was used.
- Use an unequivocal statement about your decision to withdraw from the subscription contract when applicable.
- Do not request cancellation unless you are also requesting refund because cancellation does not prompt refund automatically.
- Wait for a customer support reply, and if necessary, follow up firmly but politely emphasizing the unauthorized charge or unexpected renewal.
Tips and Tricks for Getting a bettercv Refund
- Persistently contact customer support demanding cancellation and refund using clear, firm language.
- Threaten escalation by mentioning PayPal disputes or bank chargebacks to pressure refunds.
- Provide proof of unauthorized or unawareness of subscription charges to strengthen your case.
- Be insistent and firm—some users got refunds after repeatedly insisting angrily.
- Consider cancelling or replacing your bank card to prevent further unauthorized charges.
- Report the service as a scam to your bank if necessary to push the issue forward.
- Be aware that the company UI might not offer a direct cancel option, so don’t rely on the website’s cancellation process alone.
- Don’t rely on the official refund policy—focus on escalation and pressure tactics instead.
Why Do People Request Refunds from bettercv
- Unexpected charges after attempting to cancel subscription without clear notice or email reminder.
- Charges for resume services not received with no service or support response.
- Confusing cancellation process with misleading pop-ups during cancellation.
- Non-refundable charges without prior notification of fees.
- Automatic subscription renewals that lead to unexpected charges if not cancelled timely.
- Poor customer service response to billing inquiries or refund requests.
- Complaints about the lack of transparency in pricing and refund policies.
bettercv Refund Script
Script
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Dear BetterCV Team,
I hope this message finds you well. I recently noticed a charge on my account that I believe was made in error. I have not used the service recently, and it seems I may have inadvertently selected a subscription option that I did not intend to select.
Given my current dissatisfaction with this unexpected charge, I kindly request a refund for the amount billed. I appreciate your understanding and prompt attention to this matter.
Thank you for your assistance.
Best regards,
bettercv Refund Policy
BetterCV's refund policy states that fees paid, including subscription fees, are generally non-refundable unless specified by law. If a subscription is canceled mid-term, no part of the fee will be refunded. Although EU residents have a right to withdraw from contracts within 7 days, this right does not apply to digital content accessed immediately or may involve deductions for services already provided.
The Easiest Way to Get a bettercv Refund
If you’re frustrated trying to get a refund from bettercv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.