Overview
Big Ten Network is a sports channel dedicated to covering the Big Ten Conference's college sports. It offers live and recorded games, including football and other sports from the 18 Big Ten schools. You can watch BTN on TV by finding it through your cable or satellite provider, or stream content online through two main services: the FOX Sports App, which provides a 24/7 broadcast of BTN, and B1G+, which streams live sporting events not on TV, offers next-day replays, and exclusive content. The network is made for fans who want to follow their favorite Big Ten teams and athletes easily.
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The information was consolidated from the official Big Ten Network website and verified by multiple sources, indicating the primary consumer offerings of live sports coverage, availability on TV, and streaming via FOX Sports App and B1G+.
How to Get a Big Ten Network Refund: Step by Step
If you purchased through btn.com web subscription:
- Go to btn.com and sign in to your B1G+ account.
- Locate your email receipt for the subscription charge to verify the purchase date.
- Prepare an email requesting a refund if your subscription auto-renewed within the past 7 days, or if you were double charged for the same subscription.
- Attach copies of both receipts if double charged, making sure neither charge is pending.
- Send the refund request via the contact email or chat available on btn.com support.
- Wait for a response confirming your refund will be processed.
If you purchased through Apple iTunes:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used to purchase the subscription.
- Click "I'd like to" and select "Request a refund."
- Choose the reason related to your refund request, then click Next.
- Select the Big Ten Network subscription from your purchase list and submit your refund request.
- You can cancel the subscription in your device settings if you no longer want the service.
- Check your refund request status on the Apple portal within 24 to 48 hours.
- If your refund is approved, allow additional time for the funds to be returned to your payment method.
If you purchased through Google Play:
- Open a web browser and go to play.google.com.
- Click your profile picture at the top right.
- Select "Payments & subscriptions" then "Budget & order history."
- Find your Big Ten Network subscription order and click "Report a problem."
- Select the reason for your refund request and complete the form, stating clearly you'd like a refund.
- Submit the form and wait for the decision, usually within one day but up to four days.
If you purchased through Roku:
- Note that Roku subscriptions are usually non-refundable as they are prepaid and final.
- If you believe a refund is due due to double charges or errors, contact Roku customer support via support.roku.com.
- Explain that the Big Ten Network subscription auto-renewed without notice or that you were double charged, emphasizing the impact on your account usage.
- If Roku directs you to the content provider, use the contact options on btn.com to request a refund via email or chat as the last step.
Email
The email is not available.
Tips and Tricks for Getting a Big Ten Network Refund
- Be polite but firm: Use clear, respectful language explaining why you want the refund.
- Act quickly: Request the refund immediately after charge or issue to increase chances of success.
- Document everything: Keep records of emails, chat logs, and billing dates to reference in communication.
- Use multiple channels: Contact customer service via email, phone, and social media to escalate the issue.
- Request to speak to a supervisor: If the frontline agent refuses, politely ask for escalation to a higher authority.
- Mention cancellation: Politely imply that if no refund is provided, you will cancel the subscription and reconsider future purchases.
- Timing matters: Try to reach out during weekday business hours for quicker and more serious responses.
- Leverage social media: Posting publicly about issues sometimes prompts faster resolution than private requests.
- Express dissatisfaction: Communicate disappointment with the service or billing clearly to elicit sympathy and a refund offer.
- Check for technical issues: If access problems exist, highlight them as the reason you’re seeking a refund.
Why Do People Request Refunds from Big Ten Network
- Subscription auto-renewal issues: Refund requested within 7 days of auto-renewal.
- Double-charging for a single subscription: Refund possible after submitting proof of two charges.
- Cancellation timing: Failure to cancel subscription prior to renewal date leading to unintended charges.
- Access problems post-payment: Issues with accessing content after paying.
- Platform-specific refund issues: Need to request refunds directly from app stores like iTunes, Google Play, Roku, or Amazon for purchases made through them.
- General dissatisfaction or service interruptions: Implied from refund requests though specific policies limit refunds.
Big Ten Network Refund Script
Script
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Dear Big Ten Network Support,
I hope this message finds you well. I am writing to request a refund due to an accidental charge on my account. I believe there has been a billing error, and I would appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue. I look forward to your swift response.
Best regards,
Big Ten Network Refund Policy
Big Ten Network's refund policy states that they do not provide refunds for any purchases made on their services. They accept no liability or offer warranties regarding these transactions.
The Easiest Way to Get a Big Ten Network Refund
If you’re frustrated trying to get a refund from Big Ten Network—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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