Overview
Biglist.com helps people and businesses manage and send emails to groups of subscribers easily. They specialize in hosting opt-in email newsletters and mailing lists, making sure the emails get delivered quickly and reliably. Their service is user-friendly, with options to manage subscriptions like unsubscribing or changing preferences. They have secure servers that can handle small or very large lists and offer good customer support. Plus, they don’t allow spam or ads, so it's a clean and trusted service for staying connected by email.
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The information was directly taken from biglist.com, describing their main services in simple terms suitable for consumers. The details focus on email list hosting, delivery, management, and customer support, all explained in a straightforward way.
How to Get a biglist Refund: Step by Step
If you purchased through BigList direct billing:
- Locate your billing statement to confirm the exact charge and the billing date.
- Send an email request for refund to billing@biglist.com from the authorized primary contact or web administrator email address.
- Include in your email the specific charge details and state that the charge was unexpected or that you are requesting a refund for the main service subscription.
- Note that any refund given by BigList will not be credited back to your credit card but applied as a credit toward your next bill.
- If you want to stop future charges, explicitly request account cancellation in your email, as cancelling is required to stop recurring billing.
- Make sure to send the refund request email at least 15 days before the next scheduled payment date to allow processing.
- You can also call BigList at 212-686-2140 to follow up on your refund request for quicker response.
- If you prefer postal mail, send your refund and cancellation requests to:
- BigList Inc.
- 1640 Maple Ave #801
- Evanston, IL 60201
- Use messaging angles such as mentioning the renewal happened without notice or the account was unused to improve chances of refund approval.
Email
The email is not available.
Tips and Tricks for Getting a biglist Refund
- Be persistent and patient: Multiple users report that consistent follow-up messages over several weeks increase the chance of a refund.
- Use clear, firm language: Clearly state your request for a refund and mention you understand your consumer rights without sounding hostile.
- Document everything: Keep records of all communication, payment details, and any promises made by the company for leverage during escalation.
- Escalate gradually: Start with customer service, then escalate to supervisors or managers if ignored.
- Use social proof and public channels: Mention you will share your experience on social media or consumer review sites if a refund is not processed.
- Time your requests strategically: Some users suggest requesting refunds close to the weekend or holidays to catch support during less busy times.
- Leverage payment disputes: As a last resort, initiate disputes via your payment provider or bank, especially if you have solid evidence.
- Express dissatisfaction politely but firmly: Being polite yet firm is recommended over aggressive or rude messages which may be ignored.
- Avoid solely relying on official policies: Users report company policies are often unhelpful or intentionally vague, so focus on persistence and escalation.
- Highlight spam or unauthorized charges: Alerting the company about spammy practices or unauthorized billing can sometimes expedite refunds.
Why Do People Request Refunds from biglist
- Spam complaints: Customers report receiving spam emails from Biglist.com despite not signing up.
- Scam accusations: Many users feel the service is a bait and switch scam promising money but requiring payments.
- False promises: Users claim Biglist.com promises money or rewards to get personal information but does not deliver.
- Poor customer service: Complaints about time wasted and lack of resolution or support.
- Unwanted charges: Customers report being asked to pay fees contrary to the advertised "payments" they expected.
biglist Refund Script
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Dear Biglist Support,
I hope this message finds you well. I recently noticed an accidental charge on my account related to your services. Unfortunately, I am not satisfied with the product, and I believe a refund is warranted based on these circumstances.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
biglist Refund Policy
Biglist.com allows customers to cancel their service at any time, but if canceled, the company may charge for the entire month of service during which the cancellation occurs. Additionally, if the customer has prepaid for future months, Biglist may deduct an administrative fee before processing any refunds for those months.
The Easiest Way to Get a biglist Refund
If you’re frustrated trying to get a refund from biglist—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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