Overview
Bioniq creates personalized vitamin and supplement formulas tailored just for you. They use a huge database of health data and a quiz to make supplements that fit your unique needs and health goals. You can choose ready-made formulas for common health areas or build your own supplement mix. Their products are designed to be easy to absorb and work well for people who want to stay healthy and perform at their best.
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The information comes directly from Bioniq's official website about their services, highlighting their personalized supplement formulas based on extensive health data and user input, explained in simple terms suitable for consumers.
How to Get a bioniq Refund: Step by Step
If you purchased through Bioniq.com (Direct Subscription):
- Go to the Bioniq Manage My Subscription page at my.bioniq.com (found linked under Manage My Subscription in your account area).
- Log in with your account credentials.
- Locate your active subscription (e.g., Bioniq CORE).
- Before requesting a refund, cancel your subscription to stop further billing by clicking "Cancel My Subscription" at the bottom of the subscription details page.
- Within 10 days of your last subscription payment, prepare to request your refund. Bioniq offers a 10-day no questions asked refund policy on their main subscription service.
- Submit a refund request via the Bioniq Help Center:
- Go to kb.bioniq.com/knowledge/kb-tickets/new to "Submit a Request."
- Fill out the form including your full name, email, and clearly specify your request is for a refund of your subscription payment.
- Include details such as the subscription name, date of charge, and mention the 10-day money back guarantee.
- For stronger refund chances, emphasize that you are exercising the "no questions asked" refund guarantee and that you canceled your subscription promptly to avoid further charges.
- Wait for a response from Bioniq support confirming your refund status. Replies usually come via email.
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Tips and Tricks for Getting a bioniq Refund
- Cancel your subscription promptly within 10 days of last payment to qualify for the no questions asked refund.
- Submit a refund request through official support channels with full details: name, email, subscription info, and date of charge.
- Be polite but persistent in communications; gently push back against initial refusals.
- Use specific language referencing your lack of optimization results or testing inconsistencies to strengthen your case.
- Escalate the issue politely to supervisors or managers if frontline support is unhelpful.
- Send multiple polite email follow-ups and keep thorough records of all communications you have with the company.
- Request the refund as soon as possible after receiving the product or tests to avoid complications.
- Keep documentation such as order confirmations, proof of payment, and all correspondence with Bioniq.
- Mention other customers who received refunds as social proof to support your request.
- Highlight any contradictions between the refund policy and your experience to challenge refusals.
- As a last resort, consider direct debit cancellation to stop payments, but use this tactic cautiously.
- Maintain a polite and professional tone throughout all interactions to facilitate a favorable resolution.
Why Do People Request Refunds from bioniq
- Causes upset tummy and discomfort
- Difficulty in cancelling subscriptions, with continued charges despite cancellation requests
- Dislike of taste, texture, or smell of the vitamins or supplements
- Negative health effects or feeling worse after taking the product
- Doctors advising against use of the product
- Locked into recurring payments after initial trial period
- Poor customer service, including no replies or unhelpful responses
- False or misleading statements by the company
- Complaints about billing practices, harassment with calls/emails about collections
- Received shipments not ordered or not wanted
bioniq Refund Script
Script
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Dear Bioniq Customer Service,
I hope this message finds you well. I am writing to request a refund for my recent purchase on your website. Unfortunately, I was billed incorrectly for my order and would like to resolve this issue promptly.
Given the circumstances, I believe a refund is justified. Please let me know the next steps in processing this request and how long it might take.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
bioniq Refund Policy
Bioniq offers a 10-day money-back guarantee on their products, allowing customers to request a full refund within this period without any questions asked. Refunds are not applicable for products purchased from third-party retailers.
The Easiest Way to Get a bioniq Refund
If you’re frustrated trying to get a refund from bioniq—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.