Overview
Biteable is an easy-to-use online video maker that helps you create professional-looking videos quickly without needing any fancy equipment. You can start with ready-made templates or build your own video from scratch. It has a huge library of stock clips, animations, music, and tools that let you add voice-overs, captions, and branding like your own colors and logo. Biteable also offers cool AI features like generated voice-overs and avatars. You can work on videos with your team, share them easily, and see how they perform with simple analytics. It's great for making commercials, promotions, or just fun videos to share with friends or customers.
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The information was gathered directly from Biteable's official website where they describe their video creation features, templates, AI tools, branding options, collaboration and analytics tools in simple terms suitable for general consumers.
How to Get a Biteable Refund: Step by Step
If you purchased through biteable.com directly:
- Log in to your Biteable account.
- Navigate to the My Account section in the lower left corner.
- Go to Plan and Billing and cancel your subscription to stop future payments.
- Note: Biteable does not offer refunds for any prepaid fees, including new purchases or renewals.
- If you believe there was an incorrect card charge, contact Biteable Customer Support via the email provided on their website to request a review of the charge.
- Explain clearly that the charge was incorrect or unauthorized and provide any relevant proof.
- If the refund is refused, you may consider disputing the charge with your card issuer, but note Biteable states disputes must be settled with the bank, not with them.
Phone
The phone is not available.
Tips and Tricks for Getting a Biteable Refund
- Be persistent and polite: Keep contacting customer support regularly without being aggressive; politeness can help open doors.
- Use clear, firm language: Specifically state you want a refund and explain why you are dissatisfied with the product or service.
- Request escalation: If frontline support refuses, ask politely to speak with a supervisor or manager.
- Timing matters: Initiate refund requests close to the end of trial periods or subscription renewal times to leverage cancellation windows.
- Document everything: Keep copies of emails, chats, and call logs to support your claim if escalation is needed.
- Leverage forums and social media: Mention politely having seen other users’ refund experiences on forums to suggest you are informed and serious.
- Follow up consistently: Refunds may take weeks; send regular follow-up inquiries to keep your case active.
- Know refund timelines: Be aware it might take up to 30 days or even 6-8 weeks, so plan your communications accordingly.
- Use formal, written requests: Email refunds rather than relying solely on phone calls for a paper trail.
- Appeal to consumer protection: If stuck, hint gently you may need to seek external consumer help, which can prompt faster action.
Why Do People Request Refunds from Biteable
- Dissatisfaction after using the product: Customers who have used Biteable but are not satisfied tend to want refunds, although refunds are not provided.
- Change of mind post usage: Users who change their mind after starting to use the software may request refunds, but they are not given since using Biteable to make videos is the intended purpose.
- Pre-paid subscription fees: Customers often want refunds for pre-paid monthly or yearly subscription fees, which Biteable does not refund.
- Automatic subscription renewals: Refund requests arise from automatic renewals of subscriptions when customers forget to cancel in time.
- Plan changes or initial purchases: Requests for refunds after plan changes or initial purchases occur but are not honored.
- Wrong credit card usage: Customers wanting refunds due to charging the wrong credit card are common, though refunds aren't guaranteed.
- Disputes with banks: Users requesting refunds due to unauthorized charges or fraud claims handled via bank disputes rather than Biteable.
Biteable Refund Script
Script
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Hello Biteable Team,
I hope this message finds you well. I am reaching out to address a billing issue regarding my account. I recently noticed an unexpected charge that I believe to be an error, as I did not intend to make this payment. I have been a satisfied user of Biteable, but this situation has caused some concern.
I kindly request a refund for the accidental charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding!
Best regards,
Biteable Refund Policy
Biteable's refund policy states that payments for subscriptions are non-refundable. Users can cancel their subscription at any time to avoid being charged for future billing cycles, but they will not receive refunds for any pre-paid fees, nor if they cancel after using the service.
The Easiest Way to Get a Biteable Refund
If you’re frustrated trying to get a refund from Biteable—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
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