Overview
Blizzard Entertainment is a well-known game developer that creates some of the most exciting and popular video games out there, like Warcraft, Diablo, StarCraft, and Overwatch. They make games for computers, consoles, and mobile devices in lots of different styles like action role-playing, real-time strategy, team-based action, and card games. If you enjoy fun and immersive gaming experiences, Blizzard offers plenty of choices across their well-loved game series.
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The description is based directly on Blizzard Entertainment's official website, summarizing the main game series they develop and the types of games they offer to consumers, using simple language suitable for a casual explanation.
How to Get a Blizzard Entertainment Refund: Step by Step
If you purchased through Blizzard.com (Battle.net):
- Go to the Blizzard Support site at us.battle.net/support.
- Click on the Support button located in the upper right corner of the page.
- Select Contact Support.
- Navigate to Payments > Refunds.
- Choose Refund other World of Warcraft purchases or the relevant product reflecting your subscription.
- If your purchase is eligible, the refund option will appear immediately for self-service refund request.
- If no eligible refund options show, click I still need help to submit a ticket requesting a refund.
- Provide your order number and the reason for refund.
- Use messaging tactics such as mentioning that the subscription renewed without notice or that the account was unused to increase refund success likelihood.
- Wait for your refund request to be reviewed. Refunds typically take 3-14 business days to process and will be returned to your original payment method.
How to Contact Blizzard Entertainment
If you need assistance, here’s how you can get in touch with Blizzard Entertainment support team:
Tips and Tricks for Getting a Blizzard Entertainment Refund
- Be polite but firm: Use respectful language and clearly state your issue without aggression.
- Request escalation: If initial support denies, ask to escalate to a Specialist Game Master (GM) who has discretion on refunds.
- Highlight legal rights: Mention your local/state/country consumer protection laws that may override Blizzard's refund policy.
- Act quickly: Request refunds within the first few days of purchase, ideally within Blizzard's 14-day window and under 2 hours of playtime.
- Use timing tricks: Request refunds during off-hours or weekends when customer service might be less busy and more willing to help quickly.
- Proof of issues: Mention legitimate problems such as bugs, crashes, or performance issues that make the product unusable.
- Avoid vague complaints: Clearly describe your problem and why you want a refund with specific details and dates.
- Multiple tickets: If denied, open a new support ticket emphasizing new facts or politely reiterate your case, escalating each time.
- Stay persistent: The refund process may involve passing between GMs; persistence often pays off.
- Check purchase method: Ensure your Blizzard balance covers the purchase fully to avoid payment issues that disqualify refunds.
- Mention pre-purchase or beta issues: If bugs or problems arose at launch that weren't present in beta, use this to justify refund requests.
- Limit refund frequency: Blizzard tends to allow refunds infrequently, roughly one refund every 6 months.
- Group action awareness: In serious cases, joining class actions or legal efforts can pressure Blizzard to change decisions.
Why Do People Request Refunds from Blizzard Entertainment
- Change of mind about a recent purchase, with no use of the product.
- Playing a game for more than 2 hours or purchasing it over 14 days ago (refunds only eligible within 14 days and under 2 hours played).
- Unclaimed or unused in-game items bought with real money within 14 days.
- Partial use or claiming of bundles purchased in-game, making the purchase non-refundable.
- Refund for unused virtual currency within 14 days of purchase.
- Unused subscriptions can be refunded within 14 days.
- Refund requests for pre-purchases before release, if not played or early accessed over 2 hours.
- Refunds for unclaimed gift purchases within 14 days; if claimed, recipient must request refund.
- Abuse of refund policy or violation of in-game Code of Conduct/End User License Agreement causes refund ineligibility.
- Non-refundable purchases include Hearthstone products, in-game purchases using virtual currency (e.g., Battle Passes, cosmetics), and items bought through third-party retailers or platforms.
Blizzard Entertainment Refund Script
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Dear Blizzard Support,
I hope this message finds you well. I am writing to request a refund for a recent transaction that appears to be an accidental charge on my account. I understand that billing issues can arise, and I would appreciate your assistance in resolving this matter.
The charge in question has caused some dissatisfaction, and I believe a refund would be appropriate given the circumstances. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Blizzard Entertainment Refund Policy
Blizzard Entertainment's refund policy allows for refunds on purchased games and expansions within 14 days of purchase, provided that the game has not been played for more than two hours. Refunds are also available for Blizzard Balance and purchased virtual currency, but must be requested within the same 14-day period without the funds being spent.
The Easiest Way to Get a Blizzard Entertainment Refund
If you’re frustrated trying to get a refund from Blizzard Entertainment—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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