Overview
Blue Sombrero is a company that helps youth sports clubs run smoothly by providing easy online registration and website services. They help parents and families register their kids for local sports leagues like soccer, baseball, basketball, and football. Their goal is to make signing up for sports simple and hassle-free so clubs can spend more time focusing on the kids and the games, rather than paperwork. They do not organize the sports leagues themselves or handle refunds, but they provide the tools clubs need to stay organized and keep things running efficiently.
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The information was directly obtained from a youth sports organization's website that explains Blue Sombrero's role in easy-to-understand consumer terms. It clearly states the main services as online registration and web design for youth sports clubs and their focus on making the process easier for families.
How to Get a Blue Sombrero Refund: Step by Step
If you purchased through Blue Sombrero website directly:
- Log in to your Blue Sombrero account on bluesombrero.com.
- Go to the "Orders" section of your account.
- Find the specific order for which you want a refund.
- Click the "Manage" button next to that order.
- On the Order Details screen, click the "Refund" button.
- Click "Refund" again, then enter the refund amount you are requesting.
- Choose your refund method:
- If via credit card, select credit card.
- If via check, select check, add a Reference or Memo for the refund.
- Opt in to receive an email confirmation of your refund.
- Click the "Submit" button to process your refund request.
- Once the refund request is submitted, cancel the registration if it is still active:
- Go back to "Orders," find the order, click "Manage," then select "Cancel Registration."
Tips and Tricks for Getting a Blue Sombrero Refund
- Be polite but persistent: Use friendly language initially but remain firm in your request for a refund.
- Escalate strategically: Start with customer service but if no success, escalate to supervisors or managers within the organization.
- Timing matters: Request refunds soon after the issue arises or before deadlines when possible, as later requests are often denied.
- Use social proof tactically: Mention that others have received refunds or express willingness to escalate to social media or forums if unresolved.
- Keep records: Document all communications including emails, chats, and any promises made by representatives.
- Request written confirmation: If offered a refund or any alternative, ask for it in writing (email) to hold them accountable.
- Highlight policy gaps or inconsistencies: Politely question any vague or contradictory refund policies to push for exceptions.
- Leverage timing with billing cycles: Filing refund requests before billing cutoffs or credit card statements post charges can sometimes trigger automatic reviews.
- Appeal to empathy: Share specific personal hardship or reasons that make the refund important.
- Be ready to accept alternatives: Sometimes partial refunds, credits, or transfers might be offered; evaluate these as potential wins.
Why Do People Request Refunds from Blue Sombrero
- Moving out of area
- Not filling team roster due to lack of participation
- Medical inability to participate (with a doctor's note)
- Player not placed on a team
- Refund requests made well in advance of season start (more than 8 weeks) with applicable administration fees
- Requests for refunds related to cancellations before specific deadlines in fall and spring seasons
Blue Sombrero Refund Script
Script
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Dear Blue Sombrero Team,
I hope this message finds you well. I am writing to request a refund due to a billing issue where I was accidentally charged an incorrect amount. I would appreciate your assistance in resolving this matter promptly. Here are the details for your reference:
1) Player Name: [Player Name]
2) Payment Type: [Payment Type]
3) Name on Check/Credit Card: [Name]
4) Division Registered In: [Division]
5) Home Address: [Home Address]
6) Amount Paid: [Amount Paid]
7) Reason for Refund: [Reason for refund]
Thank you for your attention to this matter. I look forward to your swift response.
Blue Sombrero Refund Policy
The refund policy of Blue Sombrero states that refunds are available until a player participates in any soccer activity. Refunds will not be granted if a player does not participate in the spring season, and certain fees such as the AYSO National Annual Player Fee, transaction charges, and uniform costs are non-refundable.
The Easiest Way to Get a Blue Sombrero Refund
If you’re frustrated trying to get a refund from Blue Sombrero—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.