Overview
BlueMountain.com is a fun and easy website where you can send free or personalized digital greeting cards and printable cards for all kinds of occasions like birthdays and holidays. You can choose from lots of different card styles, including animated and talking cards, and even add digital gift cards or custom songs to make your greetings extra special. Members get extra perks like saving important dates, setting reminders, and sending unlimited cards all year long without needing stamps. It's a convenient way to stay connected and spread joy to your friends and family anytime!
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The information is directly from the official BlueMountain.com website, which clearly states the main services and benefits for consumers, focusing on ecards, printable cards, digital gifts, and membership features.
How to Get a BlueMountain.com Refund: Step by Step
If you purchased through BlueMountain.com directly:
- Email help@support.BlueMountain.com or help@jacquielawson.com or call 1-888-254-1450 to request a refund.
- Inform them that you wish to cancel your subscription and request a refund within 14 days of the subscription purchase or renewal date.
- Mention that you want a refund for unused subscription period after cancellation.
- Wait for a refund confirmation; refunds are processed back to the original payment method within 14 days of cancellation notice.
- Note that refunds may be reduced for any Ecards sent during the subscription period.
If you purchased through Apple (App Store or iTunes):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used for the BlueMountain subscription purchase.
- Click "I'd like to" and select "Request a refund".
- Choose the reason for the refund request, like "Subscription renewed without notice" or "Account was unused."
- Select the BlueMountain subscription from the list of purchases, then click Submit.
- Check your email or the website for the refund request status in 24 to 48 hours.
- If approved, the refund will be credited to your original payment method but may take additional time to appear.
- If you cannot find your purchase, search for Apple receipts in your email and try signing in with that Apple ID.
If you purchased through Google Play:
- Open the Google Play Store app or visit the Google Play website.
- Click or tap on your profile icon, then go to Payments & subscriptions > Subscriptions.
- Locate the BlueMountain subscription and select Manage subscription.
- Use the option to Request a refund or go to the Google Play refund request page.
- Choose a reason such as "Subscription renewed without notice" or "Subscription unused," to improve your chances of refund approval.
- Submit your refund request and monitor the status on the Google Play website or app.
- Contact BlueMountain support if Google Play directs you to do so for any issues.
Tips and Tricks for Getting a BlueMountain.com Refund
- Be polite and patient when initially contacting customer service to increase chances of a positive response.
- Use live chat
- Request non-expiring credits
- Escalate politely
- Be persistent and follow up multiple times if initially denied; repeated contact sometimes leads to exceptions.
- Time your request well
- Document everything
- Appeal to goodwill
- Avoid aggressive or angry language
Why Do People Request Refunds from BlueMountain.com
- Immediate charging during supposed "7-day free trial" leading to unexpected fees.
- Hidden or unclear automatic subscription renewal causing surprise charges.
- Refusal or difficulty in obtaining refunds even after canceling during or just after the trial period.
- Charges with no service provided or inability to send cards despite payment.
- Misleading information about trial terms, resulting in unwanted full membership.
- Poor customer service and lack of responsiveness regarding refunds.
- Issues with credit card payments being charged unexpectedly.
- Complaints about no refund policy even if customers feel misled.
BlueMountain.com Refund Script
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Hello,\n\nI hope this message finds you well. I am reaching out regarding a recent charge on my account that I believe was processed in error. After reviewing my transactions, I noticed an unintended billing for my subscription to BlueMountain.com. I did not authorize this charge, and I am dissatisfied with my experience.\n\nGiven the circumstances, I would appreciate your assistance in initiating a refund for this transaction. Thank you for your understanding and prompt attention to this matter.\n\nBest regards,
BlueMountain.com Refund Policy
BlueMountain.com allows users to cancel their subscription within 14 days from the day after subscribing. If canceled, a refund may be issued minus a reasonable sum for any Ecards sent during the cooling-off period. Refunds are processed within 14 days via the original payment method.
The Easiest Way to Get a BlueMountain.com Refund
If you’re frustrated trying to get a refund from BlueMountain.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.