Overview
Boca Terry is a company that offers high-quality robes, towels, and spa accessories, mainly serving luxury hotels, resorts, spas, and cruise lines. They have over 50 years of experience and also work with healthcare professionals, event planners, athletic organizations, and clubs. Besides supplying these products, Boca Terry provides creative consulting to help enhance brands and influence interior design and guest experiences. They also create custom products with personalized embroidery like monograms and logos, making them perfect for businesses, celebrities, bridal parties, and special events.
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The information was obtained directly from Boca Terry's official services webpage, which clearly describes their main services and customer segments in simple terms suitable for consumers.
How to Get a bocaterry Refund: Step by Step
If you purchased through bocaterry.com direct subscription:
- Visit bocaterry.com and log in to your account where your membership or subscription is managed.
- Navigate to the account or subscription section to review your active membership.
- Because bocaterry.com does not provide a formal online refund request for memberships, you must contact their customer service directly.
- Compose an email or use their contact form via bocaterry.com/contact or the customer service section.
- In your message, clearly state you are requesting a refund for your recurring membership charge.
- Use phrasing that emphasizes the subscription was renewed without your prior notice or consent if applicable, or that you did not use the membership since the latest charge.
- Request confirmation of cancellation and refund processing.
- Wait for a response from the Boca Terry customer support team and follow up if no reply is received within 5-7 business days.
If you purchased through credit card direct billing:
- Check your credit card statement for the charged amount from Boca Terry.
- If you cannot resolve refund through Boca Terry customer service, contact your credit card issuer and explain the charge was unauthorized or you did not receive the expected membership service.
- Follow your credit card issuer’s dispute process to file a chargeback request.
How to Contact bocaterry
If you need assistance, here’s how you can get in touch with bocaterry support team:
Tips and Tricks for Getting a bocaterry Refund
Why Do People Request Refunds from bocaterry
- Non-embroidered goods returned within 60 days but possibly unwanted or unsatisfactory.
- Used or laundered items cannot be refunded, indicating some refund requests may be due to use or wear issues.
- Orders returned after 60-day period might be subject to restocking fees, leading to partial refund dissatisfaction.
- Embroidered goods are not returnable or refundable, which could cause requests for refunds if customers misunderstand this policy.
- Defective or misprinted merchandise claims must be made within 15 days; late claims are void, leading to some refund disputes.
- Items returned without invoice or packing list may be refused, possibly causing refund rejection issues.
bocaterry Refund Script
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Hello,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I've encountered. I noticed an accidental charge on my account related to my recent order, which I did not authorize.
Given the circumstances, I kindly request a full refund for this charge. Please let me know if you need any further information or documentation to process this request.
Thank you for your prompt attention to this matter.
Best regards,
bocaterry Refund Policy
Bocaterry.com allows returns of non-embroidered goods within 60 days of receipt for a full refund, provided the items are unused and unlaundered. However, after 60 days, returns are subject to a 20% restocking fee. Embroidered items are non-returnable, and any claims for defective merchandise must be made within 15 days of the invoice date.
The Easiest Way to Get a bocaterry Refund
If you’re frustrated trying to get a refund from bocaterry—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargbeack
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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