Overview
CadyStudios is a photography company that mainly offers senior portraits and school portraits. They take pictures of high school seniors, including special sessions for graduation, and also do photos of underclassmen and school events like sports and ceremonies. They work closely with schools to make school picture days smooth and easy, and they also provide services for ordering photos. Basically, if you need high school-related pictures, CadyStudios is the go-to place to get great photos.
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The information comes directly from the official website of CadyStudios, which clearly outlines their main services in an easy-to-understand manner. The services include senior portraits, school portraits, athletic and event photography, and photo ordering, all related to school photography.
How to Get a cadystudios Refund: Step by Step
If you purchased through Cady Studios website direct billing:
- Log in to your account on cadystudios.com.
- Navigate to your billing or subscription section.
- Look for options related to refund requests. If none are present, proceed to submit a support ticket.
- Go to the Cady Studios support page at cadystudios.zendesk.com/hc/en-us/requests/new and submit a refund request ticket.
- In the ticket, clearly state that you are requesting a refund for the recurring membership or subscription charge.
- Emphasize that the subscription renewed without notice or the account was unused to increase chances of refund approval.
- Wait for the customer support team to respond with approval or further instructions.
If you purchased through Apple (iOS subscriptions):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile at the top of the Settings menu.
- Tap "Subscriptions." Locate the Cady Studios subscription.
- Tap "Report a Problem" or "Cancel Subscription" if applicable.
- Go to reportaproblem.apple.com in a browser, sign in with your Apple ID.
- Select the Cady Studios purchase and choose "Request a Refund."
- Mention that the subscription renewed without notice or that the service was not used after renewal.
- Submit the request and monitor your email for Apple's response.
If you purchased through Google Play (Android subscriptions):
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Tap "Payments & Subscriptions," then "Subscriptions."
- Select the Cady Studios subscription.
- Tap "Report a problem" and choose the reason related to unwanted charge or accidental renewal.
- State that the subscription renewed without any notification or that the service was never used post renewal.
- Submit the refund request.
- Await an email from Google regarding the refund decision.
If you purchased through Roku:
- Go to Roku.com and sign in to your Roku account.
- Navigate to "My Account" then to "Subscriptions."
- Select the Cady Studios subscription.
- Look for a "Request refund" or "Report a problem" option. If none, you must contact Roku support directly.
- Call Roku Support or chat with them explaining the charge was unauthorized or that the subscription was unused.
- Emphasize that there was no notification before renewal and that you never used the subscription after payment.
- Follow Roku support instructions to complete the refund request.
Tips and Tricks for Getting a cadystudios Refund
- Be persistent and patient: Users report that repeated follow-ups over several weeks can improve chances of a refund.
- Document everything: Keep detailed records of all communications, photos of the product issues, and receipts to strengthen your case.
- Use clear, polite but firm language: Clearly state the issue, your dissatisfaction, and your request for a refund without being rude or aggressive.
- Escalate to management: Ask specifically to speak to a manager or supervisor when customer service is unhelpful, and keep trying.
- Leverage social proof and public forums: Mention that you are sharing your experience on public review sites and forums to encourage a resolution.
- Timing matters: Contact soon after receiving the product or service, ideally within a few days to avoid complications.
- Be aware of extra charges: Some users were charged fees for sessions they did not attend and had to dispute these charges via credit card companies.
- Escalate to credit card company if needed: If the company refuses refunds, disputing the charge with your credit card company has helped some users get their money back.
- Request destruction of your photos if unauthorized use is a concern: Some users asked the company not to use their photos and to destroy them as a way to leverage compliance and refunds.
Why Do People Request Refunds from cadystudios
- Overpriced packages and misleading package information, such as promises of "ALL DIGITAL PICTURES" but only delivering one digital picture for an extra fee.
- Poor quality photos, including photos cut in half and mounted incorrectly.
- Lack of adequate customer service and no manager available to address complaints.
- Delayed or missing photo albums with unresponsive management regarding replacements.
- Unaffordable pricing and inflexible package options with no accommodation to customer budgets.
- Mandatory use by school districts combined with poor service and delayed photo delivery.
- Customers not receiving what they paid for, with appointments bumped in favor of higher-paying clients.
- Charges for optional or refused services without the possibility of refunds, such as fees for review sessions despite refusal to attend.
- General dissatisfaction with business practices, seen as a scam, unprofessional, unorganized, and indifferent to customer concerns.
cadystudios Refund Script
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Dear Cady Studios Team,
I hope this message finds you well. I'm writing to bring to your attention a billing issue related to my recent transaction. I noticed an unexpected charge on my account that I believe was made in error. Unfortunately, this has led to some dissatisfaction on my part, as it does not reflect the service I anticipated.
I would greatly appreciate your assistance in resolving this matter. Could you please process a refund at your earliest convenience? Thank you for your understanding and support.
Best regards,
cadystudios Refund Policy
Cady Studios has a strict refund policy where all sales are final. A student can cancel their session up to one week in advance to receive a full refund; however, if they cancel within a week or do not attend, they will receive only account credit, and no refunds will be granted post-session photography. Additionally, refunds are issued for duplicate orders and pre-orders if the student does not attend the session.
The Easiest Way to Get a cadystudios Refund
If you’re frustrated trying to get a refund from cadystudios—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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