Overview
Cardhoarder is a well-known place since 2005 for Magic: The Gathering Online players to buy, rent, and sell cards easily. They offer a Loan Program where you can rent cards for different lengths of time, and also let you sell your card collections or sell event tickets. They have useful tools like a Deck Editor and Card Binder to help manage your cards, plus automated trading bots to make trading smooth and quick. You can also buy store credits and full card sets. Basically, Cardhoarder makes it simple and convenient to get the cards you want or need for playing Magic: The Gathering Online.
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The information was directly gathered from the official Cardhoarder website, which clearly lists their main services and features in simple terms suitable for consumers.
How to Get a Cardhoarder Refund: Step by Step
If you purchased through Credit Card (via Stripe) on Cardhoarder.com:
- Log in to your Cardhoarder account on cardhoarder.com.
- Navigate to your Loan Program dashboard or billing section.
- Identify the recurring payment or subscription charge you want refunded.
- Contact Cardhoarder customer support through their official email or help contact:
- Use their support email (check the website for up-to-date contact info).
- Clearly reference your account, charge date, and amount.
- State that the subscription automatically renewed without notice or usage if applicable.
- Request a refund specifically for the recurring membership charge.
- If you do not receive a response within a few days, escalate by messaging via their social media or submitting another support request.
If you purchased through Event Tickets on Cardhoarder.com:
- Log in and open your Loan Program dashboard.
- Locate your recent loan payment made via Event Tickets.
- Contact Cardhoarder support with your account details and mention that you want a refund for the specific Event Ticket payment.
- Explain that the charge was unexpected or the account was unused, which increases the chance of refund approval.
If you purchased through Bot Credit on Cardhoarder.com:
- Log in to your account and review your Bot Credit transactions.
- Locate the specific Bot Credit payment you want refunded.
- Contact Cardhoarder support providing your account info and details of the Bot Credit transaction.
- Include a reason such as an automatic renewal or purchase without clear consent to support your refund request.
Tips and Tricks for Getting a Cardhoarder Refund
- Be polite but firm in all communications to keep the representatives willing to help.
- Contact support quickly after noticing an issue to increase chances of a resolution.
- Keep all transaction records and chat logs handy to provide clear evidence of your claim.
- Explain your issue clearly and concisely focusing on facts, dates, and the problem without exaggerated emotions.
- Ask for escalation if the initial support person is unhelpful; request to speak to a supervisor or manager.
- Use multiple communication channels such as email, website ticket system, and Discord for support follow-ups.
- Consider timing your request during business hours for faster response times.
- Know typical refund conditions and mention them, showing you understand their policies without blindly quoting them.
- If renting cards, ensure you do not violate terms such as leaving rentals open or late returns, as this jeopardizes refunds.
- Be persistent but not aggressive, sending polite follow-ups if no response in a few days.
Why Do People Request Refunds from Cardhoarder
- Order not yet delivered: Refunds are offered for payments made on orders that have not yet been delivered.
- Loan service issues: Refund requests arise when loan requests are put under human review and not approved, causing delays and inconvenience.
- Account approval problems: Customers sometimes want refunds when their accounts or applications are not approved, often due to verification issues or suspicious activity flags.
- Payment method problems: Refund demands can happen when customers find payment restrictions (e.g., requirement for verified PayPal linked to a bank account) restrictive or inconvenient.
- Manual review delays: Refund requests occur due to delays from manual account or loan reviews.
- Lack of clear communication: Customers sometimes seek refunds after rejection without explanation, feeling frustrated and dissatisfied.
- Return of unused cards: There is encouragement to return cards not actively used which may be related to refund or cash-out requests.
- Security or fraud concerns: Refunds occasionally occur due to chargebacks from stolen or fraudulent payment methods.
Cardhoarder Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue regarding an accidental charge on my account. I did not intend to make this purchase, and I am quite disappointed as I was expecting a different outcome.
Could you please assist me by processing a refund for this transaction? I appreciate your attention to this matter and look forward to your prompt response.
Thank you!
Cardhoarder Refund Policy
Cardhoarder does not accept returns once an order has been delivered due to the volatile nature of their products' values. However, they allow refunds for orders that have been paid for but not yet delivered.
The Easiest Way to Get a Cardhoarder Refund
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