Overview
Cashixy is a company that helps people easily sell their old gadgets like phones and laptops online and get instant cash with free home pickup. They also sell refurbished devices like phones, laptops, smartwatches, and tablets that are quality checked and come with a warranty. Besides buying and selling, Cashixy offers phone repair services for issues like cracked screens or battery problems, complete with doorstep service and a warranty. They have physical stores where you can sell, buy, or repair gadgets in person across many cities. Lastly, they also help with responsibly recycling old gadgets. It's like a one-stop shop to upgrade, repair, or recycle your electronics in a simple and convenient way.
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The information was directly taken from the official Cashify 'About Us' page which clearly states all the main services offered in simple terms aimed at general consumers.
How to Get a cashixy Refund: Step by Step
If you purchased through Cashixy direct billing:
- Go to the Cashixy website and log into your account with your registered email and password.
- Navigate to the 'Subscription' or 'Membership' section in your account dashboard.
- Locate your current subscription or membership details and find the billing or payment history.
- Identify the specific charge or billing period you want a refund for.
- Click on the 'Request Refund' option next to the charge if available.
- If no direct refund option exists, compose an email to support@cashixy.com including your order number, phone number, IMEI (if relevant), and a clear request for refund for the specific charge.
- In your email, emphasize that the charge was unauthorized or that the service was unused or not received as expected.
- Send the email and wait for a response from customer service; they typically respond within 48 hours.
- If requested, be ready to provide any additional proof such as screenshots of the charge or payment confirmation.
- Once approved, follow any instructions provided for cancellation if necessary to finalize the refund process.
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Tips and Tricks for Getting a cashixy Refund
- Refuse delivery outright if you want a full refund; do not accept the package under any circumstances as some users emphasized only refusal guarantees 100% refund.
- Do not accept persuasion from delivery personnel to take the product with promises of later return; stand firm on refusal.
- Document all communications meticulously, including photos, videos, and repeated request copies, especially if claiming warranty or refund.
- Be persistent and firm in your communication, repeat your requests clearly without giving up even if they send repetitive or copy-paste responses.
- Use strong language
- Escalate to official consumer complaint platforms if the company delays refund or mishandles the process; filing formal complaints can be effective leverage.
- Timing is crucial: act within the company’s stated refund window (usually 15 days) as late requests are often ignored.
- Be cautious of refund type:
- Leverage social proof:
- Consider refusal of delivery as the simplest and most effective initial step
Why Do People Request Refunds from cashixy
- Screen/LCD malfunction: Screen not working as intended or designed.
- Display issues: Problems like dead pixels or touch issues unrelated to manual intervention.
- Change of heart: Customers change their mind about the model, color, or storage capacity within 15 days.
- Performance issues: Unexpected problems with device performance occurring within the first 15 days.
- Device not as described: Discrepancies between the product description and the actual device condition.
- Significant overlooked damages: Cosmetic or other damages that were not initially visible or disclosed.
cashixy Refund Script
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Hello Cashixy Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. It appears that I have been mistakenly charged for a service that I did not intend to purchase.
Given the circumstances, I kindly request a full refund for this accidental charge. I appreciate your attention to this matter and look forward to your swift response to resolve this issue.
Thank you for your understanding.
Best regards,
cashixy Refund Policy
Cashixy.com offers a 15-day refund policy, allowing customers to return products they are not satisfied with within this timeframe. However, this policy may come with certain conditions, and customers are advised to review the specific terms on their official website before initiating a return.
The Easiest Way to Get a cashixy Refund
If you’re frustrated trying to get a refund from cashixy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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