Overview
Center Health offers a smart AI health coach named Aria that helps people manage diabetes, prediabetes, weight loss, and general wellness. By syncing devices like glucose monitors, fitness trackers, and scales with the Center Health app, Aria gives personalized tips and guidance to improve your health. You don't need a prescription to use it. Many users see better blood glucose and weight control within a few months. The app helps you track your progress and even share it with your doctor or family. It’s easy to use and supported by a US-based team, helping you make healthier choices every day.
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The information comes directly from the official Center Health website and clearly outlines their main services and how they work, described in simple terms for consumers.
How to Get a Center Health Refund: Step by Step
If you purchased through Center Health Directly:
- Email Patient Support at yourfriends@center.health at least 24-48 business hours before your next billing or shipping date.
- In your message, specifically state that you want a refund for your membership or subscription charge.
- Emphasize if the refund is due to an unwanted renewal without notification.
- If you are within 30 days of your initial Center Duo meter purchase, mention that you want to claim the 30-day money-back guarantee and confirm account activation with the Center Health app.
- Note that refunds will not be issued if the subscription has already been billed or shipped.
- Do not request refunds for CGM returns, as they are prohibited by FDA regulations.
Phone
The phone is not available.
Tips and Tricks for Getting a Center Health Refund
- Act quickly: Initiate your refund request as soon as possible to stay within any refund windows.
- Be polite but firm: Use courteous language but emphasize your right to a refund based on your experience.
- Document everything: Keep all communications, receipts, and relevant documents to support your case.
- Escalate when needed: If customer service stalls, ask to speak with a supervisor or manager.
- Leverage social media or forums: Mentioning your issue publicly can sometimes accelerate resolution.
- Highlight policy inconsistencies: If the company's official stance conflicts with your situation, respectfully point that out.
- Request written confirmation: Always ask for confirmation emails or letters after cancellation or refund agreements.
- Use timing to your advantage: Request refunds on weekdays when full staff is available.
- Reference past successful refunds: Indicate if others have been granted refunds under similar circumstances.
- Be persistent: Follow up regularly until you receive a satisfactory response.
Why Do People Request Refunds from Center Health
- Cancellation requests made after billing have no refunds.
- Center+ memberships: No refunds if cancellation occurs after billing/shipping.
- Center CGM subscriptions: Non-refundable once charges are processed; returns not accepted due to FDA regulations.
- Center Duo meter: Refunds require contact within 30 days of receiving and only apply to initial meter and testing strips; no refunds after strips dispatched.
- Phone cases blocking meter connection do not qualify for refunds.
- Duplicate accounts or phone incompatibility lead to no refunds.
- Center BP blood pressure monitor, Center Scale, and accessories: No returns or refunds due to FDA regulations.
- Refunds not processed once monthly strips have shipped.
- General requests for refunds often arise from billing issues, device activation problems, or subscription cancellations after billing.
Center Health Refund Script
Script
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Hello Center Health Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue I encountered with my recent charge. The amount deducted from my account does not align with the services I have used, and I am quite dissatisfied with this experience. I kindly ask you to review my case and process a refund at your earliest convenience. Thank you for your understanding and assistance with this matter.
Best regards,
Center Health Refund Policy
Center Health's refund policy states that members can cancel their subscription at any time, but refunds will not be provided for cancellation requests made after billing. Specifically, subscriptions for Center CGM are non-refundable due to regulations, while a 30-day money-back guarantee applies to the initial order of Center Duo meters, provided a refund is requested within 30 days of receipt. Other products, like the blood pressure monitor and scale, are not eligible for refunds due to FDA regulations.
The Easiest Way to Get a Center Health Refund
If you’re frustrated trying to get a refund from Center Health—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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