Overview
Cercle is an artistic movement that creates and shares unique music experiences. They host special live music events in beautiful and interesting places around the world, like festivals and concerts. They also have a record label to promote music artists and create videos that highlight both the music and the amazing locations. Essentially, Cercle brings together music, cool visuals, and amazing places to offer fans a fresh way to enjoy music and culture.
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The information comes directly from Cercle's official website, which clearly describes their services in an easy-to-understand way suitable for consumers.
How to Get a Cercle Refund: Step by Step
If you purchased through Google Play:
- Open the Google Play Store app on your Android device or go to play.google.com/store on a web browser.
- Tap your profile icon in the top right corner, and then tap 'Payments & subscriptions'.
- Select 'Subscriptions' and find your Cercle subscription from the list.
- Tap on the Cercle subscription, then select 'Refund' or 'Report a problem'.
- Choose the reason for your refund request; mention "The subscription renewed without notice" or "The account was unused during the renewal period" to increase refund success.
- Submit the refund request and wait for Google's decision on your refund.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID banner at the top, then tap 'Subscriptions'.
- Select the Cercle subscription from the list.
- Tap 'Cancel Subscription' to stop future charges (if not already canceled).
- Go to reportaproblem.apple.com using Safari or a desktop browser.
- Sign in with your Apple ID and locate the Cercle subscription purchase in your purchase history.
- Choose 'Report a Problem' next to the subscription and select a reason for your refund request; emphasize "The subscription renewed without notice" or "I have not used the service since renewal".
- Submit the request and wait for Apple's refund decision.
Phone
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Tips and Tricks for Getting a Cercle Refund
- Be persistent and polite: Users report repeated respectful follow-ups increase chances of response.
- Use clear, concise language: Clearly specify the issue and desired refund outcome without emotional language.
- Request escalation: Politely ask to have your request escalated to a manager or higher authority if initial responses are unhelpful.
- Document all communication: Keep records of emails, messages, and any responses to use as evidence if dispute resolution is needed.
- Time your request wisely: Submit refund requests promptly, ideally soon after the issue arises.
- Leverage payment disputes: If Cercle is unresponsive, consider disputing the refund with your bank or payment provider as a last resort.
- Avoid blaming or aggressive language: Remain factual and calm to maintain a professional tone that encourages cooperation.
- Check third-party platforms: Users have found that using associated platforms like TicketSwap for ticket resale or claiming refunds might provide alternative solutions.
Why Do People Request Refunds from Cercle
- Non-refundable insurance restrictions: Tickets purchased with insurance cannot be resold or refunded after a certain period, leaving buyers stuck with unusable tickets.
- No communication from Cercle: Cercle refuses to respond to concerns about insurance and ticket resale policies.
- Misleading advertising: Promises of unique, immersive experiences with exclusive visuals often unmet; shows held in basic venues with reused visuals.
- Short and underwhelming shows: Events sometimes shorter than expected, with technical issues like blackouts.
- Late artist announcements and lineup changes: No ticket switching allowed, causing dissatisfaction when expectations are not met.
- Price manipulation and ticket devaluation: Adding multiple shows floods the market, reducing ticket resale value.
- Resale platform difficulties: Mandatory resale platforms require sensitive data, charge high fees, and have poor service.
- Failure to deliver the promised experience: Attendees feel baited-and-switched due to discrepancies between advertising and actual events.
- Inability to get refunds despite valid reasons: Refund requests are often denied even when insurance states partial or full refunds are possible.
Cercle Refund Script
Script
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Hello,
I hope this message finds you well. I am reaching out to discuss a billing issue I recently encountered with my account. I noticed an unexpected charge that I did not authorize, and I am concerned about this discrepancy. I would appreciate your assistance in reviewing this matter and processing a refund for the incorrect amount.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards.
Cercle Refund Policy
Cercle's refund policy allows customers to withdraw from their contract within 14 days of receiving their order without needing to provide a reason. Refunds for returned products, which must be in their original packaging and suitable for resale, will be issued within 14 days of notifying Cercle, but do not include shipping costs. Return shipping is also the customer's responsibility.
The Easiest Way to Get a Cercle Refund
If you’re frustrated trying to get a refund from Cercle—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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